The good, the bad, and the painfully relatable—customer service moments the internet can’t ignore.

26 frozen McRibs in bag (l) receipt with total at $26.47 with McDonald's 'M' logo centered at bottom (c) McRib buns in bag (r)

‘Is that even McLegal?’: McDonald’s worker agrees to sell customer 26 frozen McRibs for $27

The employee allegedly lost her job for selling the frozen ingredients.

On by Braden Bjella
IRL
Starbucks worker with blue and pink background

Top 10 customer hacks making workers’ lives miserable

If you’re thinking about it, just don’t.

On by Rebekah Harding
IRL
women running out of salon without paying tiktok caption 'Two girls walked out of nail shop without paying for $250 worth of services on their nails (l) women running out of salon without paying tiktok caption 'Two girls walked out of nail shop without paying for $250 worth of services on their nails (c)women running out of salon without paying tiktok caption 'Two girls walked out of nail shop without paying for $250 worth of services on their nails (r)

‘I would’ve walked out as well’: Women leave nail salon without paying $250 bill

‘If you can’t afford it don’t go.’

On by Mustafa Gatollari
IRL
Waffle House employee speaking with hand pointing to jelly on plate (l) Waffle House building with sign (c) Waffle House employee pointing to sauce packet and cheese on plate (r)

‘Not me trying to memorize this’: Waffle House worker exposes the jelly packet ‘hieroglyphics’ used to track your order

‘Nobody there gets paid enough for this.’

On by Tricia Crimmins
IRL
person at Best Buy parking lot holding box with laptop inside (l) Best buy sign on building (c) man speaking at Best Buy parking lot (r)

‘I guess it worked’: Best Buy customer walks out holding ‘$3,200’ in purchased goods because he didn’t want to pay 11 cents for a bag

‘This is Kentucky and it doesn’t happen here.’

On by Braden Bjella
IRL
McDonald's employee taking customer's order caption 'Just seconds earlier this employee refused to take our counter order and pushed us to the kiosk. Then this happened.' (l) McDonald's order kiosk on wall (c) McDonald's manager speaking at counter with arms out (r)

‘We don’t have enough staff to do front counter’: McDonald’s manager sends employee home after she sent customers to order at kiosk

‘IDK bout u but I’d rather order at the kiosk anyway.’

On by Brooke Sjoberg
IRL
Ross employee caption 'It's my 3rd day at my new job and I've already gave a customer 57 dollars when he only needed 34... while my manager chased him down the door. She told me to take my break ima go kms' (l) Ross Dress For Less store front with sign (c) Ross employee caption 'It's my 3rd day at my new job and I've already gave a customer 57 dollars when he only needed 34... while my manager chased him down the door. She told me to take my break ima go kms' (r)

‘Not me having a mental breakdown’: Ross employee accidentally gives customer $23 extra in change on third day of new job

‘She put u in time out.’

On by Melody Heald
IRL
woman speaking with hand on cheek (l) woman holding phone with DoorDash on screen (c) woman speaking with hand out (r)

‘That just made my day’: DoorDash customer says driver ate her food—but restaurant owner remade it and delivered it himself

‘This guy’s about to eat my chicken pad thai.’

On by Braden Bjella
IRL
two karens are mad at taco bell employee for price of order tiktok

‘You’re pathetic’: Taco Bell Karens place $200 order—and get mad about the cost

‘My daddy owns this corporation, I swear to god.’

On by Heather Stewart
IRL
woman at counter (l) papa john's box (c) angry woman stepping off curb while throwing hands in the air (r)

‘Don’t get paid enough for this’: Papa John’s Karen demands refund, screams and throws things at employees

‘Karen took that to the extreme.’

On by Heather Stewart
IRL
mcdonalds employee shares vanilla coke hack tiktok

‘You guys aren’t ready for this’: McDonald’s employee shares hack for ordering vanilla Coke

‘What McDonald’s you in? Must be fancy.’

On by Heather Stewart
IRL
wendy's sign (l) man in vehicle (c) wendy's drive thru (r)

‘No one wants to work anymore’: Wendy’s employee tells customer to ‘come back in 5 or 10 minutes’

‘What happens when fast food workers get treated like sh*t.’

On by Heather Stewart
IRL
woman speaking in front of gray wall (l) Health care clothing on hangers (c) woman speaking in front of gray wall (r)

‘You’re lucky that I need scrubs today’: Retail worker says customer left a bad review, requesting she be fired, after staying past closing time

‘Should I quit with 2 weeks notice or just not show up??’

On by Lauren Castro
IRL
woman speaking in car hand up (l) woman speaking in car holding foot up showing toe and finger nails (c) woman speaking in car hand up (r)

‘Why do they intervene when they don’t know what’s going on’: Nail salon customer called out by woman who believed she left without tipping, sparking debate

‘People need to learn to mind their own business.’

On by Melody Heald
IRL
man walking outside speaking (l) man walking outside speaking with hand on chest (c) man walking outside speaking (r)

‘People need to be aware how hard asking for 30 cents back actually is’: Server walks out of job after manager asks him to pay back change from his own wallet

‘Bro, I just watched you give them a gift card.’

On by Melody Heald
IRL

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