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instacart

‘How do you think I’m allowed on base?’: Instacart worker is tired of delivering orders to military bases

'This is just cruel.'

On May 12, 2022 by Jack Alban

IRL

‘Is this tip baiting?’: Instacart delivery drivers call out an unethical practice where customers change tip amounts upon delivery

'Definitely baiting.'

On May 12, 2022 by Jack Alban

IRL
young woman over Kevita drink background

‘If you’re gonna scam, do your freaking homework’: Instacart shopper says ‘Kombucha Karen’ customer lied to get $2 refund

'Picky customers are often the ones that will try to find anything they can to blame the shopper and get out of paying for their groceries.'

On May 10, 2022 by Gavia Baker-Whitelaw

Internet Culture IRL
tiktok woman hand up caption "My instacart delivery person is a man. I'm afraid for the apples and spinach I ordered. He's already failed to find the right cheese. All hope is lost for my dairy free butter." (l) Instacart app logo on black phone on yellow background (r)

‘I hate when my underpaid gig slave is a MAN’: Customer complains about her Instacart shopper’s gender, sparking debate

'He's already failed to find the right cheese.'

On May 5, 2022 by Gisselle Hernandez

Internet Culture IRL
woman talking in her car (l) (instacart logo (m) woman pointing at groceries (r)

‘My rating has gone down cause of these lies’: InstaCart shopper calls out customer who reported an item missing that she delivered

'I can't stand when customers do that.'

On May 4, 2022 by Gisselle Hernandez

IRL Tech
Woman upset expression caption "I need a girl instacart shopper" (l) Instacart logo on phone on pink background (c) Woman upset expression caption "I need a girl instacart shopper" (r)

‘Women shoppers communicate the WHOLE WAY’: TikToker shares why she prefers female Instacart shoppers, sparking debate

'I ordered tampons and he brought me lightning mcqueen bandaids.'

On Mar 27, 2022 by Braden Bjella

IRL
Instacart logo on phone on yellow background with a yellow clock, shopping cart, and shopping cart cutout (l) Woman with hair in towel caption "This isnt true, you have to approve the order when they add items" (r)

‘Took my $37 order to $190’: TikToker says her Instacart shopper tried adding extra items to her order, falsely marked it as delivered

'This happened to me too—it was a new shopper and they stole my order.'

On Mar 26, 2022 by Braden Bjella

IRL
Instacart order overlaid on video of a man in a car

‘Y’all have to admit this is out of line’: Instacart shopper shows 222-item order pays $15.42, sparking debate (updated)

'This is not just on the customer it's on Instacart as well.'

On Mar 5, 2022 by Brooke Sjoberg

IRL
Messages with Instacart worker (L, R), Instacart app (M)

‘Those are completely different things’: TikToker shows Instacart grocery substitutions they were offered, sparking debate

'Instacart actually suggests the replacements... but I disregard those bc they’re always so bad.'

On Feb 20, 2022 by Gisselle Hernandez

IRL Tech
Woman in front of lengthy list of rules.

‘I would cancel this order immediately’: Instacart shopper shows lengthy list of instructions from customer, sparking debate

With such extensive specifications, viewers felt the customer should simply do her own shopping.

On Feb 6, 2022 by Dan Latu

IRL Tech
tiktoker shows a covid rapid test and a colon disease test

‘We rather give a bad replacement than a refund’: TikToker shows ‘similar item’ Instacart used to replace out-of-stock COVID test

The video sparked debate over the delivery service’s item replacement policy.

On Jan 2, 2022 by Dana Ysabel Dela Cruz

IRL Tech
instacart-driver-alcohol-delivery

‘Yet again I’m outside with alcohol’: Instacart worker shows problem with booze delivery in viral TikTok

For Instacart shoppers, major complications can arise.

On Jan 1, 2022 by Alexandra Samuels

IRL

‘This is definitely made up’: People doubt that an Instacart driver destroyed groceries over pro-police sign

'Maybe if the groceries had complied, they wouldn't have been run over.'

On Dec 15, 2021 by Claire Goforth

Tech
instacart-shopper-complain-orders-tiktok

‘Ain’t that ur job’: Instacart shopper complains about person with ‘115 item’ order in viral TikTok, sparking debate

'Is Instacart not for grocery shopping?'

On Dec 14, 2021 by Alexandra Samuels

IRL
boomer instacart shoppers

‘Literally why are boomers so mean’: Viral TikTok highlights differences between ‘younger’ and ‘older’ Instacart customers

'Younger people know how under appreciated staff in this industry are.'

On Nov 25, 2021 by Gavia Baker-Whitelaw

Internet Culture IRL

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