The good, the bad, and the painfully relatable—customer service moments the internet can’t ignore.
‘Don’t do this’: Dollar Tree manager issues PSA to customers who shop for Reynolds Wrap
‘I might be one of those people.’
On Jan 23, 2025 by Stacy Fernandez
‘Are they the same thing?’: McDonald’s customer orders McNugget deal for $28. Then a worker intervenes
‘Order it this way.’
On Jan 22, 2025 by Brooke Sjoberg
‘Wetzel’s Pretzels would never’: Woman tries to order pretzel bites from Auntie Anne’s. Then she sees what the 4 workers are doing
‘I would’ve grabbed the pretzels while I walked away.’
On Jan 19, 2025 by Melody Heald
‘Didn’t even get to touch it’: Walmart shopper tries to take item to checkout. Then a worker intervenes
‘I no longer go to Walmart for this exact reason.’
On Jan 16, 2025 by Braden Bjella
‘Paid for their Extended Stay’: Woman dines out at Rainforest Cafe. Then she hands her credit card over to the server
‘Hold her accountable.’
On Jan 14, 2025 by Stacy Fernandez
‘I used to think like this’: Texas Roadhouse server says there’s always 2 types of groups at her tables. Then she says don’t be this kind
‘Table 1 always.’
On Jan 14, 2025 by Mustafa Gatollari
Main Character of the Week: Customers demanding better service
The pro-worker stance of 2020 has slipped away.
On Jan 11, 2025 by Ramon Ramirez
‘She kept those items’: Shopper tries to check out with $150 Sephora gift card. Then the worker claims there’s only $91 on it
‘I don’t trust Sephora either.’
On Jan 9, 2025 by Brooke Sjoberg
‘Now I’m out the computer and the money’: Best Buy customer orders $1,500 computer for pickup. Then the store gives it away to another customer
‘I plan on going full Karen mode.’
On Jan 9, 2025 by Braden Bjella
‘I can’t’: Texas Roadhouse server says she can tell if you’re a bad tipper. Here’s what she looks for—and how it’ll affect your service
‘If you tell me this before service begins…’
On Jan 8, 2025 by Brooke Sjoberg
‘I’ve seen cash before’: Woman pays for food with $10 bill. Then the worker puts it in her tip jar
‘Normalize cash. This is a dangerous slope.’
On Jan 8, 2025 by Amelie Allen
‘Ulta Beauty will never get another penny from me’: Shopper says Ulta blocked her account because she spent $1,000 in a year
‘I dont understand. They don’t want your money?’
On Jan 7, 2025 by Brooke Sjoberg
‘Nissan acted like I didn’t have It’: Toyota dealership tells woman her key fob replacement is $1,000. Then she asks again
‘As someone who works at Toyota…’
On Jan 6, 2025 by Braden Bjella
‘We don’t mess up orders’: Nothing Bundt Cakes customer is missing 6 cakes and asks for a credit. The worker tells her to ‘prove’ she didn’t eat them
‘I know EXACTLY who you’re talking about.’
On Jan 3, 2025 by Brooke Sjoberg
‘I drive a small car and it wouldn’t fit’: Best Buy customer orders TV mount. They can’t believe what they receive instead and are unable to take it back to store
‘Doesn’t seems like hard decision to me.’
On Jan 1, 2025 by Brooke Sjoberg
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