- IRL Barbie Malibu Dreamhouse available to rent on Airbnb 1 Month Ago
- Men’s Humor trolled for unknowingly tweeting Grindr conversation Today 5:29 PM
- How to stream Dominick Reyes vs. Chris Weidman Today 5:00 PM
- Jennifer Aniston had a finsta before officially joining Instagram Today 4:35 PM
- Facebook denies moderating comments under Zuckerberg’s big free speech live stream Today 2:38 PM
- ‘My headphones’ meme proves our music is sadder than we look Today 1:53 PM
- ‘Time for an upgrade’ meme shows Kamala Harris’ team is too online Today 1:35 PM
- Prison guards reportedly mocked trans inmates in private Facebook groups Today 1:33 PM
- Gradient is the new celebrity look-alike app winning over influencers Today 12:46 PM
- Trolls accuse cosplayer of ‘appropriating’ Joker culture Today 12:28 PM
- Every Studio Ghibli movie will stream exclusively on HBO Max Today 12:24 PM
- ‘Stranger Things’ season 3 saw its highest viewer numbers yet Today 12:01 PM
- ‘We vape, we vote’ movement insists it’s real in wake of bot reports Today 12:01 PM
- Netflix will finally start cracking down on password sharing Today 11:48 AM
- PSAT memes are back! This year on TikTok and amid College Board crackdown Today 11:20 AM
The app for electric vehicle-maker Tesla went down for several hours Monday, locking numerous users out of their cars.
Complaints began rolling in on social media late Monday afternoon, with one user asking the company if their vehicle had become nothing more than “a red brick.”
Hey @Tesla. I love my new Model 3... but now the app won’t refresh, won’t let me sign in, and says I have no vehicle. I’ve been on hold for tech support for an hour. Is my new car a red brick already?— Ethlie Ann Vare (@ethlie) September 3, 2019
While Tesla owners are given a physical card to open their doors, many appear to rely solely on the company’s smartphone app.
@Tesla what’s the status of the network? I’m stuck at a supercharger, plugged in. Trying to get home with a dead key fob, was using the app to run the car. Now the system’s down for 3 hours. Help!— Kristian Kicinski (@kkicinski) September 3, 2019
@Tesla tesla app down, phone not working as key for a few hours now. Luckily I have a key card on me but if I did not I would be stranded— Tony Lourenco (@TonyF_Lourenco) September 3, 2019
According to the website Downdetector.com, the app outage began at around 4:30 p.m. PT and remained offline for around four hours.
Some Tesla owners attempted to contact the company’s customer support line but complained that they had difficulty reaching a human operator.
One user alleged that the issue was related to routine maintenance on behalf of Tesla, although neither Tesla or company CEO Elon Musk have confirmed the cause.
Wait...server maintenance affects customer use of their vehicle??? holy hell that’s laughably bad if true.— 9 million socially conscious and unified citizens (@9Unified) September 3, 2019
A Tesla representative did confirm the outage to Business Insider, however, but did not reveal what caused the issue.
- Walmart is suing Tesla over fires at stores with solar panels
- Tesla owner parks on stranger’s lawn and steals electricity overnight
- YouTube’s queen of failed robots just unveiled a one-of-a-kind Tesla truck
Mikael Thalen is a tech and security reporter based in Seattle, covering social media, data breaches, hackers, and more.