Tracking the glitches, gig work gripes, and grocery hauls that turn Instacart into content
‘I did not order this cheesecake’: Instacart customer says shopper snuck items for themself into order, then forgot about them
‘I always add a candy and a soda to my orders.’
On Feb 9, 2023 by Mustafa Gatollari
‘She must have done the math… these groceries are more than what she’ll probably make in 2 weeks!!’: Instacart shopper filmed taking away customer’s groceries after delivering them
‘Maybe she saw that $0 tip.’
On Jan 11, 2023 by Rebekah Harding
‘Stop trying to bait-and-switch’: Instacart shopper says customer lied and said they didn’t receive $500 order
‘Instacart was about to not pay me for 2-and-a-half hours of my time.’
On Dec 26, 2022 by Brooke Sjoberg
‘I started my 10-minute timer’: Instacart shopper receives $77 worth of groceries from Kroger after customer doesn’t answer their door
‘I would have just left it at the door.’
On Dec 21, 2022 by Mustafa Gatollari
‘The whole effing loaf of cheddar cheese! How do you even buy this?’: Woman says male Instacart shopper got her entire block of cheddar cheese
She previously had to cancel an order after another male shopper ‘couldn’t find anything.’
On Dec 20, 2022 by Melody Heald
‘That’s not worth a tip to you?’: Instacart shopper says restaurant ordered over 200 items and left no tip
‘Instacart only offering $8 for that big of an order is insane!!!!’
On Oct 12, 2022 by Lauren Castro
‘I’m so mad that I’m literally shaking’: Instacart shopper says she was paid $7 after customer canceled in the middle of 125-item Central Market order
‘Kinda wack that they allow customers to cancel after the order has already been accepted.’
On Jul 14, 2022 by Brooke Sjoberg
‘This shouldn’t be allowed to happen!’: Instacart shopper says a customer cancelled a 125-item order after she collected half of it—and Instacart paid her $7 for it
Instacart put her account under review when she requested more money for her time.
On Jun 12, 2022 by Laiken Neumann
‘Is this tip baiting?’: Instacart delivery drivers call out an unethical practice where customers change tip amounts upon delivery
‘Definitely baiting.’
On May 12, 2022 by Mustafa Gatollari
‘Women shoppers communicate the WHOLE WAY’: TikToker shares why she prefers female Instacart shoppers, sparking debate
‘I ordered tampons and he brought me lightning mcqueen bandaids.’
On Mar 27, 2022 by Braden Bjella
‘Took my $37 order to $190’: TikToker says her Instacart shopper tried adding extra items to her order, falsely marked it as delivered
‘This happened to me too—it was a new shopper and they stole my order.’
On Mar 26, 2022 by Braden Bjella
‘Y’all have to admit this is out of line’: Instacart shopper shows 222-item order pays $15.42, sparking debate (updated)
‘This is not just on the customer it’s on Instacart as well.’
On Mar 5, 2022 by Brooke Sjoberg
‘Those are completely different things’: TikToker shows Instacart grocery substitutions they were offered, sparking debate
‘Instacart actually suggests the replacements… but I disregard those bc they’re always so bad.’
On Feb 20, 2022 by Gisselle Hernandez
‘I would cancel this order immediately’: Instacart shopper shows lengthy list of instructions from customer, sparking debate
With such extensive specifications, viewers felt the customer should simply do her own shopping.
On Feb 6, 2022 by Dan Latu
‘We rather give a bad replacement than a refund’: TikToker shows ‘similar item’ Instacart used to replace out-of-stock COVID test
The video sparked debate over the delivery service’s item replacement policy.
On Jan 2, 2022 by Dana Ysabel Dela Cruz
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