The good, the bad, and the painfully relatable—customer service moments the internet can’t ignore.
‘I am not paying for your items. I barely make enough as is’: Dollar store worker says customer expected her to cover items at checkout after she was $4 short
‘This is why I can’t work retail anymore people are exhausting.’
On Jan 4, 2024 by Rachel Kiley
‘I’ll never purchase a TV from Best Buy’: Customer says they bought TV from Best Buy. The TV came damaged and store won’t take it back
‘Moral of the story, go to Costco.’
On Jan 3, 2024 by Stacy Fernandez
‘Just bc i have a nametag on doesnt mean i know you like that!’: Target worker slams customers who call her by her name
‘It feels like genuine harassment.’
On Jan 3, 2024 by Brooke Sjoberg
‘It even says my pleasure’: Customers claim to be served by ‘first and only’ Chick-fil-A robot
‘Robot is polite and there’s fine dining music.’
On Oct 5, 2023 by Braden Bjella
‘This is literally horrific, 14 months??’: Customer calls out kaleidoscope business that didn’t fulfill her $109.90 order for over a year
‘Absolutely unacceptable.’
On Jul 24, 2023 by Sarah Kester
‘Only time I’ve ever raised my voice w/ a guest was when they reached for my tray’: Server shares why you should never simply grab drinks off their tray
‘TAKE. YOUR. HANDS. OFF. THE. TRAY.’
On Jun 27, 2023 by Eric Webb
‘I literally thought it was a joke’: Woman says she was kicked off Alaska Airlines flight after attendant learned she had a mimosa
‘Don’t they offer alcohol on the plane tho?!’
On Apr 13, 2023 by Rachel Kiley
‘It’s just like full of vodka’: Man sober 16 months says bar served him alcohol after he repeatedly asked for a virgin drink
‘I just felt not welcome there.’
On Apr 4, 2023 by Tricia Crimmins
‘I be doing this if you’re nice’: Panera bread customer keeps getting free cookies
‘After awhile we take so much home, we’re begging people to take them from us.’
On Mar 27, 2023 by Melody Heald
‘What do you want us to do, move the cars?’: Customer calls Walmart employees to complain about full parking lot
‘Made her rethink why she even called in the first place.’
On Mar 21, 2023 by Mustafa Gatollari
‘Actually, I wanted it as a venti, but I’ll keep this one’: Starbucks barista says she dumps out customers’ drink orders when they order it wrong on purpose
‘It’s obvious when someone does it on purpose for the sake of getting a ‘free drink.”
On Mar 19, 2023 by Mustafa Gatollari
‘A warning should’ve been enough’: Worker says she was fired from James Avery for ‘letting customers know what happens to their jewelry after they leave’
‘I really just wanted to give the customers a little bit of what goes on back there.’
On Mar 16, 2023 by Luna Danielle
‘I feel bad now’: Amazon worker issues PSA to customers who order ‘every day’
‘I didn’t know it was like that, will do.’
On Mar 8, 2023 by Melody Heald
‘In my store we are not allowed to add anything at the window’: Customer says Starbucks worker refused to add banana bread to his drive-thru order
‘If it’s during peak we get yelled at for doing add ons.’
On Feb 27, 2023 by Melody Heald
‘Not them trying to use their Starbucks hacks at the club’: Bartender puts customers who ask for ‘no ice’ and expect extra alcohol on blast
‘How hard is it to make a drink without ice?’
On Feb 27, 2023 by Phil West
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