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Fancy Hands is a service that takes all your terrible Comcast calls for you

Would you pay to outsource the phone call you dread the most?

On Sep 15, 2014 by Eric Geller

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Comcast says it isn’t terminating customers for using Tor

Sometimes Comcast gets it right.

On Sep 15, 2014 by Dell Cameron

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The FCC’s net neutrality deadline has arrived: What now?

The future of the Internet hangs in the balance.

On Sep 15, 2014 by Rob Price

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Is your mayor in Comcast’s pocket?

Time to name and shame.

On Sep 5, 2014 by Kevin Collier

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Who’s putting the most money against net neutrality?

They're putting their money where your open Internet is.

On Sep 5, 2014 by [email protected]

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Why supporting small ISPs is a win for net neutrality

“Every time Comcast does something to remind everyone how much they hate Comcast, it’s a good day for the little guys.”

On Sep 5, 2014 by Aaron Sankin

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Net neutrality jargon explained

Here are all the words and phrases you need to know to understand net neutrality.

On Sep 5, 2014 by Fran Berkman

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Why the ALS Ice Bucket Challenge could save net neutrality

As is typical of every issue online, the hardest battle is getting the attention you deserve.

On Sep 5, 2014 by Gillian Branstetter

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Chicago Mayor Rahm Emanuel has a $100,000 reason to support the Comcast-TWC merger

Follow the money.

On Sep 3, 2014 by Eric Geller

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Net neutrality activists to launch ‘Internet slowdown day’

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On Sep 1, 2014 by Eric Geller

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How to record customer service calls without breaking the law

Don’t call your cable company without reading this first

On Aug 12, 2014 by Aaron Sankin

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Customer gets money back from Comcast by recording call

Yikes.

On Aug 10, 2014 by Taylor Hatmaker

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Meet the 5 companies trying to beat YouTube at its own game

What will it take to direct the future of video?

On Aug 6, 2014 by Rae Votta

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Comcast’s cancellation script isn’t as horrible as you think

As a former call center worker, I'm here to defend Comcast.

On Aug 6, 2014 by Molly McHugh

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Check out Comcast’s customer retention guide

There are 13 sections to this bad boy. 

On Aug 5, 2014 by Eric Geller