Fancy Hands is a service that takes all your terrible Comcast calls for you

Would you pay to outsource the phone call you dread the most?


Eric Geller


Published Sep 15, 2014   Updated May 30, 2021, 2:22 pm CDT

We all dread few phone calls more than those placed to our cable and Internet service providers. A new service from a virtual assistant company wants to eliminate the stress of these calls by outsourcing them to other, less fortunate, people.

Introducing, Fancy Hands. The company is currently offering a free trial of its new Cable Ninja service, which connects cable subscribers who want to lower their bill with a third-party who is willing to do the negotiating.

After the user provides their subscription information, Fancy Hands’ “ninjas” go to work, contacting Comcast, Time Warner, or whatever provider you use to get you a better deal. 

Fancy Hands is a subscription service. Paying $25, $45, or $65 per month gets you five, 15, or 25 virtual assistant tasks per month, respectively. The Cable Ninja trial appears to be aimed at drawing new customers into the service.

Early reviews are scant, but at least one customer reports success.

Cable Ninja saved me money on my cable bill! $25 discount for the next two months! via @fancyhands

— James (@xhxy) September 14, 2014

Jeanne Hoffman of the blog Heels First said she signed up for Cable Ninja after finding success with other offerings from Fancy Hands.

Photo via bikejuju/Flickr (CC BY 2.0) | Remix by Jason Reed

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*First Published: Sep 15, 2014, 3:27 pm CDT