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‘I just got taken advantage of so bad’: Customer calls out Best Buy for ignoring warranty and AppleCare, making her buy a new laptop

'I never want to step foot in this place again.'

On Mar 29, 2023 by Braden Bjella

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‘I work for Verizon and this is literally how it is’: Best Buy workers mock customers who don’t know their own iCloud password

'I’m a delivery driver & that’s how I feel when they ask me what’s in the box.'

On Jan 24, 2023 by Rebekah Harding

former Best Buy employee speaking in car caption 'Fired from Best Buy' (l) Best Buy building with sign and parking lot (c) former Best Buy employee speaking in car (r)

‘Don’t work your two weeks’: Best Buy employee says manager fired him for using PTO after saying he got a new job

'Best Buy managers only come in 2 flavors.'

On Dec 9, 2022 by Jack Alban

man shares story while putting screen on iPad tiktok

‘I checked his credit, he checked my vibe’: Best Buy employee says customer tried to make fraudulent iPhone purchase, sparking debate

'They think these huge companies just going to let you rob them for 5k.'

On Dec 4, 2022 by Dan Latu

person at Best Buy parking lot holding box with laptop inside (l) Best buy sign on building (c) man speaking at Best Buy parking lot (r)

‘I guess it worked’: Best Buy customer walks out holding ‘$3,200’ in purchased goods because he didn’t want to pay 11 cents for a bag

‘This is Kentucky and it doesn’t happen here.’

On Nov 24, 2022 by Braden Bjella

best buy employee complains about people lining up before open tiktok

‘Are you not embarrassed?’: Best Buy worker calls out customers who stand outside the store for 20 minutes waiting for it to open, sparking debate

'I promise there's nothing in there you need that badly.'

On Oct 1, 2022 by Brooke Sjoberg

man speaking in front of tv caption 'Warning for all potential Best Buy and LG customers' (l) Best Buy building sign and parking lot with Geek Squad black truck in parking lot (c) man speaking in front of tv caption 'Warning for all potential Best Buy and LG customers' (r)

‘Geek Squad played me like that too’: Actor Diego Tinoco urges consumers to avoid Best Buy, LG Electronics, after Geek Squad agent allegedly broke his TV

'They don't care about you at all, and when you need them most they will not be there.'

On Sep 10, 2022 by Jack Alban

man standing at door waiting for store to open with caption 'how does one feel comfortable doing such a thing?' (l) man laughing in car (c) woman sticking her leg out of a jeep door (r)

‘I will waste 20 mins in the car before I have the workers talking about me behind my back’: TikToker films Best Buy customers waiting outside before store opens, sparking debate

'That is an unnecessary amount of stress placed on employees' shoulders.'

On Jun 15, 2022 by Rebekah Harding

woman looking sassily into camera (l) (r) best buy logo (m)

‘BEST BUY SOO PETTY’: Woman says she was fired from Best Buy—now works across the street as a competitor

'If it ain’t the results of your own cause and effect.'

On Apr 26, 2022 by Kathleen Wong

Best Buy parking lot (l) Man in car with door open woman's face next to open car door caption 'Karen called me Black' (r)

‘How is she that upset’: Karen calls the cops on Black YouTuber filming in Best Buy parking lot

'She's calling the cops because we're filming.'

On Mar 31, 2022 by Tricia Crimmins

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‘My dad threw his shirt in the same spot’: Best Buy worker quits job the same way his dad did 10 years earlier

‘There’s probably a lot of shirts up there.’

On Mar 8, 2022 by Linda Hamilton

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Video: Best Buy worker says he was fired after taking down suspected shoplifter

'So corporate is saying it's OK to steal at Best Buy???'

On Jul 14, 2021 by Brooke Sjoberg

best buy curbside pickup

Viral TikTok shows Best Buy using shopping basket, robot for curbside pickup

At least one Best Buy location is getting creative with its approach to contactless curbside pickup.

On Apr 12, 2020 by Eilish O'Sullivan

best buy black friday

Best Buy’s Black Friday deals have it all, from iPads to Xboxes to KitchenAids

Nearly all stores will remain open until 1 a.m. local time on Friday, Nov. 29 and will re-open at 8 a.m. local time on Black Friday. Here’s what you should be on the lookout for on the big day.

On Nov 26, 2019 by John-Michael Bond

best buy geek squad computer repair

Report: The Best Buy Geek Squad is scanning your laptop for child porn (updated)

They've been working with the FBI for a decade.

On Mar 7, 2018 by Phillip Tracy