- CLIF Bar and KIND Snacks are in a bizarre social media war Today 2:55 PM
- Caillou is how tall? Today 1:32 PM
- No, that video of a Boston Dynamics robot attacking its creators is not real Today 12:40 PM
- Alex Jones places $1 million bounty on culprit who planted child porn on his InfoWars server Today 12:03 PM
- ‘Stranger Things’ star’s new Netflix prank show is receiving backlash Today 9:04 AM
- How to watch ‘City on a Hill’ for free Today 8:00 AM
- How to watch ‘Euphoria’ for free Today 7:00 AM
- Meet the home brewer turning beer into a case for net neutrality Today 6:30 AM
- How to watch the U.S. vs. Chile at the World Cup for free Today 6:15 AM
- 15 teen movies on Netflix that will make you laugh, cry, and cringe Today 6:00 AM
- How to watch Estrella TV online for free Today 5:00 AM
- People are roasting this ‘traditional’ take on marriage with a hilarious meme Saturday 5:17 PM
- The internet just collectively realized that the Neopets of the world must be hungry Saturday 4:00 PM
- Alt-right message board 8chan was served a search warrant Saturday 3:06 PM
- O.J. Simpson just joined Twitter in the most bizarre fashion Saturday 1:20 PM
Vulnerability reveals names, emails, addresses, phone numbers
A bug in the support website of video game publisher Bethesda temporarily exposed the private information of Fallout 76 users.
News of the issue first began to spread Wednesday after a Twitter user noticed that she had inadvertently been given access to other customers’ support tickets.
“@Bethesdasupport I am receiving other people’s support tickets on my @bethesda account,” Jessie Tracy tweeted. “I have numerous other people [sic] receipts for power armor set that includes their email & home address and the type of card used. This is not good, right? #Fallout76.”
@BethesdaSupport I am receiving other people's support tickets on my @bethesda account. I have numerous people receipts for power armor set that includes their email & home address and the type of card used. This is not good, right? #Fallout76 pic.twitter.com/KUpGCNfIF0
— Jessie Tracy (@JesscaTracy9) December 5, 2018
Others across social media likewise noticed the issue, revealing that they had not only been given access to data such as private phone numbers but the ability to open and close tickets.
“I am a gleeful vault dweller as yourselves and as of this moment I am receiving every single one of your support tickets on my Bethesda account,” Reddit user Jessiepie wrote. “Mostly it’s your receipts for you power armor set requesting a new bag. These receipts contain all your info. Your email and home address and the card you used to buy this extremely glitched game.”
Bethesda initially responded on its official forum, stating that the issue had been resolved, before releasing a statement on Twitter.
“We experienced an error with our customer support website that allowed some customers to view support tickets submitted by a limited number of other customers during a brief exposure window,” Bethesda said. “Upon discovery, we immediately took down the website to fix the error.”
— Bethesda Support (@BethesdaSupport) December 6, 2018
The statement also went on to stress that “no full credit card numbers or passwords were disclosed.”
“Bethesda takes the privacy of our customers seriously, and we sincerely apologize for this situation,” the company said in closing.
It is currently unknown how many people were affected by the vulnerability.
The incident comes amid numerous other problems facing Bethesda over Fallout 76. A previous bug in the beta version deleted the game from users’ computer hard drives before they could even begin playing.
Mikael Thalen is a tech and security reporter based in Seattle, covering social media, data breaches, hackers, and more.