roaches climbing around inside a shrink-wrapped Spectrum router

‘Somebody had to see that before they shipped it out’: Spectrum customer receives router with a live roach colony inside

'I'd have a credit until 2026.'

On May 2, 2023 by Jack Alban

woman with caption 'Did you know if you call AT&T and ask for the loyalty department and threaten to leave you can get up to 25% discount on your same plan... just add automatic, paperless billing? I just saved $40 a month off my bill. Dial 611' (l) AT&T sign on building (c) woman with caption 'Did you know if you call AT&T and ask for the loyalty department and threaten to leave you can get up to 25% discount on your same plan... just add automatic, paperless billing? I just saved $40 a month off my bill. Dial 611' (r)

‘I just shaved $40 a month off my bill’: AT&T customer shares hack to getting 25% discount on same plan

'I did this yesterday and they lowered my bill $50 per month.'

On Jan 11, 2023 by Cecilia Lenzen

Eric Adams speaking in front of blue background

New York City kills its ambitious free internet plan

The project aimed to provide internet to over one million New Yorkers.

On Dec 7, 2022 by Jacob Seitz

Mayor Eric Adams holds press brief speaking into microphone

New York City cuts free internet plan by 1.2 million people, wildly scaling back ambitious goal

The previous plan had a much larger reach.

On Sep 20, 2022 by Jacob Seitz

AT&T payment screen (l) AT&T storefront (c) 'Activity since last bill' screen with caption 'Why is it that much?' (r)

‘Everyone told me my bill was going to be $120’: Woman receives $6,000 surprise bill from AT&T

'I spent 1.5 hour on the phone with customer service crying.'

On Aug 30, 2022 by Braden Bjella

woman speaking arm up caption 'There are some large brands that I just don't understand who is in charge... I could do a better job from my bed' (l) hand holding iPhone with TikTok on screen (c) woman speaking arm up caption 'There are some large brands that I just don't understand who is in charge... I could do a better job from my bed' (r)

‘All that time you spend on this app? You’re actually developing a monetizable skill’: Business coach says Gen Z’s use of TikTok translates to job skills

'I’ve applied for jobs recently that asked how many years of experience using Word I have. like idk all my life?'

On Aug 21, 2022 by Braden Bjella

Selective focus of hands of shamed face girl behind the computer monitor.

VidCon: Creators share the impact of online harassment and their advice for growing past it

'I would like to encourage people to be creators, but I would also say this is a risk.'

On Jun 24, 2022 by Victoria Gagliardo-Silver

Eric Adams

Why is New York City’s ambitious public internet plan on hold?

No one knows if or when it will come back.

On Jun 2, 2022 by Jacob Seitz

xfinity computer modem (l) (r) xfinity logo (c)

‘I really think they punk’d me’: Xfinity offers customer upgrade, sends them the same exact modem

'That's what I get for wanting faster internet I guess.'

On May 11, 2022 by Jack Alban

elon musk (l) satellite (r) providing starlink in ukraine

Is Elon Musk’s Starlink actually making a difference in Ukraine?

It's almost impossible to gauge.

On Mar 22, 2022 by Viola Stefanello

A man in a mask stands watching as someone uses their mobile phone

The definitive guide to protecting your private information online

How to keep your info secure in the data breach era.

On Nov 16, 2021 by Mikael Thalen

internet browser guide

The best internet browsers for private surfing

Who's watching you?

On Nov 15, 2021 by Mikael Thalen

Dark forest shadows and trees with internet symbol and 'The Lost History of the Internet'

Viral marketing campaigns that helped shape the internet as we know it

Did you get duped by the fake lore promoting 'The Blair Witch Project?'

On Nov 12, 2021 by Stacey Ritzen

mouse cable handcuffed over ugandan flag with code in background

Social media taxes in Africa will cripple a generation of internet users

It's bad policy on top of bad policy.

On Dec 23, 2020 by Pearl Kasirye

FCC 6ghz Wifi

The FCC is finally making more Wi-Fi spectrum available to use

The move is drawing praise from lawmakers and policy groups.

On Apr 23, 2020 by Andrew Wyrich