customer service

FedEx worker talking(l+r), FedEx HQ(c)

‘Bro, they’re gonna roll on your car?’: FedEx worker says customer yelled at him for how he made tire delivery

'He wanted his tires with 0 miles.'

On Mar 13, 2024 by Jack Alban

Man talking(l+r), Sephora storefront(c)

‘I think that’s a stupid rule and it makes people uncomfortable’: Ex-Sephora worker says they were forced to follow customers around the store

‘I’m now doubting every encounter I’ve had at Sephora.’

On Mar 12, 2024 by Tangie Mitchell

Woman talking(l+r), Little Caesars(c)

‘I haven’t gotten fired yet’: Little Caesars worker speaks out after customer demanded $7 refund

'A vast majority of us are on your side.'

On Mar 12, 2024 by Charlotte Colombo

Customer gets asked to leave tip on Square tablet

‘$5 tip for what’: Customer gets asked to leave tip on Square tablet. He plays tic-tac-toe

'Just press no tip already.'

On Mar 7, 2024 by Jack Alban

Car rental agent calls out customers for refusing vehicle based on color

‘Arrest me red?’: Car rental agent calls out customers for refusing vehicle based on color

'Like, this is a rental place. What kind of car do you think I have?'

On Mar 7, 2024 by Braden Bjella

Man issues warning about trick question customers get asked in restaurants after being charged $5 extra for drink

‘Then we saw the bill’: Man issues warning about trick question customers get asked in restaurants after being charged $5 extra for drink

'This is not a good upselling strategy.'

On Mar 7, 2024 by Rachel Kiley

Woman at Mcdonalds drive thru window(l+r), McDonalds fries(c)

‘I’ll go home and heat them up’: Drive-thru customer complains about cold fries at McDonald’s but refuses to pull up. The workers give her cold fries again

'I'll wait here just like the last guy did.'

On Mar 6, 2024 by Stacy Fernandez

Person talking(l+r), Target sign(c)

‘Someone needs to get fired’: Target shopper orders 3 queer books online. They sent a Bible

'This was 100% intentional!'

On Mar 6, 2024 by Brooke Sjoberg

Group of men arguing(l+r), Tip binder(c)

‘Tipping culture is ridiculous’: Viewers divided after manager refuses to let table leave without tipping their server

'Restaurant manager MADE SURE she was paid!'

On Mar 5, 2024 by Jack Alban

Man talking(l+r), Bank of America(c)

‘She looks forward to getting out’: Bank of America manager shames customer for not using Zelle

'If we're here in line, we don't use Zelle.'

On Mar 5, 2024 by Braden Bjella

Dunkin’ worker gets shamed for ordering this condiment in drive-thru

‘I literally would’ve just left’: Dunkin’ customer gets shamed for ordering this condiment in drive-thru

'I hate to say this but Starbucks would never.'

On Mar 1, 2024 by Melody Heald

Woman talking(l+r), Walmart cart(c)

‘No cashiers’: Viewers divided over Walmart shopper complaining about lack of room for bags at self-checkout

'With that many groceries, you go to a regular check out line.'

On Feb 29, 2024 by Brooke Sjoberg

Man holding a tablet with tipping screen inside a restaurant

‘We naturally read left to right’: Customer says bar flipped the tipping percentages to trick customers into tipping more

'It's done on purpose...'

On Feb 28, 2024 by Jack Alban

Woman with facemask filter(l), Hand filling up glass with water(c), Same woman without filter(r)

‘Are you unaware of your cup policy?’: Barista says customer tried to get paid for ordering free water

'I had a customer DEMAND compensation for driving to the store.'

On Feb 28, 2024 by Phil West

Woman talking(l+r), McDonald's sign(c)

‘He didn’t give me a receipt’: McDonald’s drive-thru workers demand customer show her receipt to pick up Chicken McNuggets

'They have never even asked me for a receipt.'

On Feb 27, 2024 by Jack Alban