‘Now that I don’t make spam calls for a living…’: Expert shares how to stop getting spam calls
‘God bless you.’
On Sep 22, 2024 by Ljeonida Mulabazi
‘I greeted them in English and she asked me 3x if I spoke English’: Call center worker shares strange tests customers perform to check whether he’s in the U.S.
‘I need to start pretending I’m from overseas so they ask for the next representative.’
On Nov 16, 2023 by Parks Kugle
‘You called me. This isn’t a scam’: Call center worker says customer refuses to answer security questions
‘I’d ‘transfer’ them but ‘accidentally’ hang up instead.’
On Nov 16, 2023 by Stacy Fernandez
‘How you No Call, No Show a wfh job?’: Worker says supervisor never sent her the schedule. Then she wrote her up
‘I was coming at the time she told me… the first time.’
On Nov 15, 2023 by Braden Bjella
’My rep is not dumb, nor is she illiterate’: Call center supervisor defends her worker to angry customer
‘I stand behind my reps when they are right.’
On Nov 13, 2023 by Braden Bjella
‘They call and forget we’re human’: Call center worker says she has to handle an ‘escalation call’ before 9am
‘I will never work a call center job in my life again.’
On Oct 18, 2023 by Braden Bjella
‘The audacity for them to get mad at me’: Call center worker slams customers who don’t have information ready to look up their accounts
‘My favorite thing to do is to create a 5 second window of awkward ass silence.’
On Jun 14, 2023 by Phil West
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