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Kim Kardashian’s Kimoji app arrives amid wave of glitches

kimoji

Here’s how to use it in the meantime.

Kim Kardashian released an app called Kimoji this afternoon, and almost immediately there were technical problems. The app includes a full suite of Kim-themed emoji that you can add to your phone’s keyboard for $1.99, but very few people have been able to use it yet because of several glitches. 

For starters, searching “Kimoji” in Apple‘s App Store doesn’t yield her app, so fans looking to download it have no way to navigate there organically. Luckily Kardashian put links on Twitter and Instagram this afternoon, so the app is still easy enough to track down if you are willing to do a little digging. 

But then, once you have the app downloaded and the keyboard activated, many users are having difficulty getting it to work. It seems that the keyboard disappears or locks up for most people almost immediately after they’ve downloaded it:

Apparently the crashing is due to unexpectedly high download rates, so after a few hours of fan confusion, Kardashian took to Twitter to calm the masses with a series of explanations:

Hopefully her developers will have a fix for the glitches soon, but in the meantime there are two options that seem to help nudge the keyboard into working: 

  1. Restarting your phone seems to bring the keyboard back to life for a little while without fail, but since that’s such a nuisance…
  2. Toggling Airplane Mode on and off seems to do the same thing, though the keyboard still usually crashes again shortly thereafter

At least there’s a Kim cry face emoji to help us through this. 

Screengrab via Kim Kardashian/Instagram

Christine Friar

Christine Friar

Christine Friar is a writer and editor in New York who focuses on streaming entertainment and internet culture. Her work has appeared in the Awl, the Fader, New York Magazine, Paper Magazine, Vogue, Elle, and more.