Rachel Kiley

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Man talking(l+r), Tesla car(c)

‘I don’t understand why anybody would’: Car-buying expert warns against buying brand-new Tesla, shares how to get one for ‘half the price’

'You couldn’t pay me to drive a Tesla.'

On Feb 27, 2024 by Rachel Kiley

Instacart driver returns customer’s order after she calls out his attitude

‘This is the issue with tipping before service is done…’: Instacart driver returns customer’s order after she calls out his attitude

'If he doesn’t want it, he shouldn’t have taken the batch.'

On Feb 22, 2024 by Rachel Kiley

Woman talking(l+r), Spam cans(c)

‘This is my final straw’: Customer says she no longer can afford her ‘struggle meal’ because of the new price of SPAM

'I don’t understand what else to do.'

On Feb 20, 2024 by Rachel Kiley

Customer says she got body-shamed at Taco Bell over cheesy fiesta potatoes

‘I actually ordered 2 on purpose’: Customer says she got body-shamed at Taco Bell over cheesy fiesta potatoes

'It’s not like you’re a health queen, granny.'

On Feb 15, 2024 by Rachel Kiley

Sam's Club sign(l), Sam's club worker(c), Stacks of batteries(r)

‘This is where a man told me that we were out of double A batteries’: Sam’s Club worker mocks male shoppers who can’t find anything, even when it’s right in front of them

'Sounds like you've met every single one of my Instacart delivery men.'

On Feb 13, 2024 by Rachel Kiley

TJ Maxx(l), Man talking(c), Hands showing off items(r)

‘Not you exposing tj maxx’: T.J. Maxx Customer catches store pricing identical products with different price tags. The discrepancy is shocking

'HOMEGOODS does it too!!'

On Feb 6, 2024 by Rachel Kiley

Woman talking(l+r), Chicken Salad Chick(c)

‘None of her business’: Woman says Chicken Salad Chick worker judged her for ordering a kids’ meal

'If that’s all I’m eating, I’m getting it, OK?'

On Feb 1, 2024 by Rachel Kiley

Womann talking(l+r), PNC Bank (c)

‘The bank is charging people more’: Woman ‘double-checks’ her PNC bank statement, finds $80 discrepancy

'Yeah, I don't trust the banks anymore.'

On Jan 30, 2024 by Rachel Kiley

Woman shares the right way to use screwdriver

‘I love that another woman just taught me this’: Woman shares the right way to use screwdriver

'I just casually told my husband this like I’ve known it my entire life and blew his mind.'

On Jan 25, 2024 by Rachel Kiley

woman in line at Dollar Tree with caption 'Dollar Tree #5005 Phoenix Managers Hide and won't serve customers' (l&r) Dollar Tree sign (c)

‘Dollar tree have self checkout???’: Dollar Tree self-checkout customer accuses workers of ‘hiding’ from shoppers

'We got a line halfway down the aisle.'

On Jan 23, 2024 by Rachel Kiley

Lowe’s worker catches customer stuffing box, trying to pass it off as porcelain flooring so that they can make return

‘We got finessed’: Lowe’s worker discovers customer had passed off stuffed box as porcelain flooring to make a return

'The folks at the return desk will accept anything.'

On Jan 18, 2024 by Rachel Kiley

man searching bag (l) young woman outside Verizon store with caption 'When everyone tried to call out but your boss drives and picks each of you up' (c) young man looking down distraught (r)

‘I was hoping he would just let the store be closed for the day’: Boss picks up every single worker who tried to call out during blizzard

'He really said nah y’all working TODAY.'

On Jan 16, 2024 by Rachel Kiley

young woman with finger raised (l) sephora store (c) young woman pointing at product page (r)

‘Sephora has made a huge mistake’: Customer does the math on Sephora rewards points, finds out how they’re overcharging you

'I see the downfall of Sephora.'

On Jan 11, 2024 by Rachel Kiley

Woman talking(three split)

‘I still don’t know what happened’: Worker says she got hired and fired within 5 days. They told her they’re going to ‘continue their search’

'I’ve been there for five days. Barely been trained. And I’m not working out?'

On Jan 9, 2024 by Rachel Kiley

Woman talking(l+r), Dollar General sign(c)

‘I am not paying for your items. I barely make enough as is’: Dollar store worker says customer expected her to cover items at checkout after she was $4 short

'This is why I can’t work retail anymore people are exhausting.'

On Jan 4, 2024 by Rachel Kiley