rachel-kiley

Rachel Kiley


Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Woman talking(l+r), Hand holding credit card(c)

‘It’s called merchant abuse’: Worker confronts customer who asked for 26 chargebacks in 7 months

'The bank is literally done doing business with you.'

On Mar 14, 2024 by Rachel Kiley

Chilis(l), Person talking(c), McDonalds(r)

‘The cheapest meal in well over a year ‘: Woman says Chili’s is now cheaper than McDonald’s after spending only $11 on sit-down service

'Been goin to Chili's multiple times a week for months because of this.'

On Mar 12, 2024 by Rachel Kiley

Man issues warning about trick question customers get asked in restaurants after being charged $5 extra for drink

‘Then we saw the bill’: Man issues warning about trick question customers get asked in restaurants after being charged $5 extra for drink

'This is not a good upselling strategy.'

On Mar 7, 2024 by Rachel Kiley

Man talking(l+r), Social media apps(c)

‘I’m cooked’: Expert shares how people can find your deleted social media posts with this tool

'Nothing is truly deleted.'

On Mar 5, 2024 by Rachel Kiley

Customer calls out Girl Scout cookies for ‘shrinkflation,’ says there are fewer cookies than labeled

‘I feel like the cookies are smaller, also’: Customer calls out Girl Scout cookies for ‘shrinkflation,’ says there are fewer cookies than labeled

'If you can't trust Girl Scouts, who can you trust?'

On Feb 29, 2024 by Rachel Kiley

Man talking(l+r), Tesla car(c)

‘I don’t understand why anybody would’: Car-buying expert warns against buying brand-new Tesla, shares how to get one for ‘half the price’

'You couldn’t pay me to drive a Tesla.'

On Feb 27, 2024 by Rachel Kiley

Instacart driver returns customer’s order after she calls out his attitude

‘This is the issue with tipping before service is done…’: Instacart driver returns customer’s order after she calls out his attitude

'If he doesn’t want it, he shouldn’t have taken the batch.'

On Feb 22, 2024 by Rachel Kiley

Woman talking(l+r), Spam cans(c)

‘This is my final straw’: Customer says she no longer can afford her ‘struggle meal’ because of the new price of SPAM

'I don’t understand what else to do.'

On Feb 20, 2024 by Rachel Kiley

Customer says she got body-shamed at Taco Bell over cheesy fiesta potatoes

‘I actually ordered 2 on purpose’: Customer says she got body-shamed at Taco Bell over cheesy fiesta potatoes

'It’s not like you’re a health queen, granny.'

On Feb 15, 2024 by Rachel Kiley

Sam's Club sign(l), Sam's club worker(c), Stacks of batteries(r)

‘This is where a man told me that we were out of double A batteries’: Sam’s Club worker mocks male shoppers who can’t find anything, even when it’s right in front of them

'Sounds like you've met every single one of my Instacart delivery men.'

On Feb 13, 2024 by Rachel Kiley

TJ Maxx(l), Man talking(c), Hands showing off items(r)

‘Not you exposing tj maxx’: T.J. Maxx Customer catches store pricing identical products with different price tags. The discrepancy is shocking

'HOMEGOODS does it too!!'

On Feb 6, 2024 by Rachel Kiley

Woman talking(l+r), Chicken Salad Chick(c)

‘None of her business’: Woman says Chicken Salad Chick worker judged her for ordering a kids’ meal

'If that’s all I’m eating, I’m getting it, OK?'

On Feb 1, 2024 by Rachel Kiley

Womann talking(l+r), PNC Bank (c)

‘The bank is charging people more’: Woman ‘double-checks’ her PNC bank statement, finds $80 discrepancy

'Yeah, I don't trust the banks anymore.'

On Jan 30, 2024 by Rachel Kiley

Woman shares the right way to use screwdriver

‘I love that another woman just taught me this’: Woman shares the right way to use screwdriver

'I just casually told my husband this like I’ve known it my entire life and blew his mind.'

On Jan 25, 2024 by Rachel Kiley

woman in line at Dollar Tree with caption 'Dollar Tree #5005 Phoenix Managers Hide and won't serve customers' (l&r) Dollar Tree sign (c)

‘Dollar tree have self checkout???’: Dollar Tree self-checkout customer accuses workers of ‘hiding’ from shoppers

'We got a line halfway down the aisle.'

On Jan 23, 2024 by Rachel Kiley