Photo via Mike Mozart/Flickr

Man forced to prove to Comcast that his wife isn’t dead

Another win for America's most hated company.

Feb 29, 2020, 6:43 am*

Internet Culture

 

Miles Klee

There’s not a Comcast customer alive—or dead—who doesn’t know how aggravating the cable and Internet provider can be. But cutting off service to a client they believe deceased is probably a new low for them.

https://twitter.com/aviel/status/733317392521011200

That’s Aviel Ginzburg, co-founder of Simply Measured, an analytics company that aims to make things easier, trying to get the attention of Comcast, a company devoted to making people miserable.

So how do you think it went?

https://twitter.com/aviel/status/733317540751888388

https://twitter.com/aviel/status/733317822667874304

https://twitter.com/aviel/status/733319467661332480

Yeah, pretty much how you expected.

https://twitter.com/aviel/status/733318084891549696

There’s lots to love here, but in particular we ought to emphasize that even when Comcast “tries” to help, they suck at it.

https://twitter.com/aviel/status/733324641796657153

Good. Great. Outstanding. 

Why did Comcast think Alanna Beebe was dead in the first place? We’ll probably never know. But they did, in the end, tacitly admit that she’s still breathing. Which was really nice of them.

https://twitter.com/aviel/status/733328254661066753

All’s well that ends well. Except…

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Goddammit, Comcast.

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*First Published: May 19, 2016, 2:25 pm