person speaking in airport hallway pointing to door (l) person speaking up close to camera (c) person speaking in hallway pointing to door (r)

‘Act distraught get some compensation’: Man gets trapped in hallway at airport for 2 hours, workers refuse to let him out (updated)

'They're lucky I'm a really chill guy because some other people would be panicking right now.'

On Mar 8, 2023 by Rebekah Harding

bag in Frontier carry-on charging area with caption 'Pt.1 FRONTIER CHARGED US BECAUSE OUR BAGS 'DIDN'T FIT' (l) Frontier Airlines employee speaking with Frontier Airlines logo at bottom (c) Frontier Airlines carry-on charging area with bag fitting (r)

‘Their bags clearly fit!’: Passenger claims Frontier Airlines charged them $100 for bags that fit free requirements

'THIS IS NOT FAIR!'

On Mar 7, 2023 by Braden Bjella

suitcases replaced by Delta

‘It felt like an April Fools’ prank’: Woman says Delta destroyed her suitcase—so they sent her 13 luggage bags as replacement

'I think they made a mistake.'

On Mar 7, 2023 by Stacy Fernandez

Flair Airlines customer speaking with caption 'Website said $44 online (it was frozen) and $49 is what his system says' (l) Flair Airlines desk area with screens and Baggage Allowances sign (c) Flair Airlines customer speaking with caption 'He's changing the price again as per the 'system' (r)

‘Discount airlines are full of extra charges. Why don’t people understand that?’: Flair Airlines customer films agent trying to upcharge her for her flight

'Flair airlines was the worst flying experience I’ve ever had.'

On Mar 2, 2023 by Vladimir Supica

Homepage article image

‘Where am I supposed to sleep?: Guest says ‘sketchy’ hotel had no employees working the night shift, was left without a room

'People were just doing whatever they want...free rein over the hotel.'

On Feb 20, 2023 by Rebekah Harding

young woman with Marriott sign

‘The Marriott Hotel just gave me a new fear I didn’t even know I should be aware of’: Guest says Marriott almost gave her hotel room away after she didn’t check in on time

'I’m gonna be nervous ab hotels forever now.'

On Feb 20, 2023 by Phil West

Woman ships luggage for $28 instead of paying Spirit Airlines baggage fee

‘My new favorite hack for traveling’: Woman ships luggage for $28 instead of paying Spirit Airlines baggage fee

'I’ve had way too many packages lost to do this.'

On Feb 19, 2023 by Vladimir Supica

tourist taking photos of architecture in front of blue to green gradient background with travel doodles Passionfruit Remix

Can travel bloggers create ethical content, and if so, how?

Multiple travel creators spoke with Passionfruit about cultural sensitivity and best practices for travel content.

On Feb 16, 2023 by Anmol Irfan

woman putting personal bag in Frontier Does Your Bag Fit box with caption 'how do you pull it off because they act like they're getting the money themselves or something When the Frontier gate agent told me to go to the counter because my bag cost $99 extra..' (l) Frontier plane with branding in blue sky with clouds (c) woman greenscreen TikTok over image of Frontier airlines Does Your Bag Fit box (r)

‘She said I would have to pay with so much confidence’: Frontier customer proves airline wrong after it tries to charge her $99 for bag

'You just gotta make sure they're arguing with someone at the desk and slide by.'

On Feb 7, 2023 by Braden Bjella

person packing shipping box with luggage with caption 'Let's see how much it costs to ship my luggage to Florida versus paying $150 to Spirit Airlines' (l) woman with luggage at counter at Spirit airlines airport (c) hand on cardboard box heading to Florida with caption 'It only cost $34.33 Let's go.' (r)

‘Check-in baggage dupe’: Spirit Airlines customer ships luggage for $35 instead of checking a bag for $150

'The rest will fit in my backpack.'

On Jan 25, 2023 by Braden Bjella

Alaska Airlines Boeing 737 aircraft is airborne with sky and hills in background

‘A complete stranger helped him’: Woman says Alaska Airlines lost her son

'Few hrs later they call to ask if I ever got my kid.'

On Jan 11, 2023 by Rebekah Harding

Jimmy John's pickle with caption 'TSA is ALWAYS humbling me. My PICKLE got flagged. Had to spread er and show them there was nothing inside (see reenactment). Me:'Do I have to open it up?' (l) TSA sign in airport (c) woman holding Jimmy John's pickle with caption 'TSA is ALWAYS humbling me. My PICKLE got flagged. Had to spread er and show them there was nothing inside (see reenactment). Me:'Do I have to open it up?' (r)

‘My PICKLE got flagged’: TSA makes traveler open up pickle from Jimmy John’s

'TSA saves us all once again.'

On Jan 4, 2023 by Lauren Castro

hand over sink holding cup of orange juice caption 'When the hotel serves you bad OJ. So you keep getting refills to dump it out so someone else doesn't get sick' (l) Holiday Inn sign in front of greenery (c) hand over sink pouring cup of orange juice caption 'When the hotel serves you bad OJ. So you keep getting refills to dump it out so someone else doesn't get sick' (r)

‘It was straight brownish yellow’: Guest accuses Holiday Inn of trying to serve guests spoiled orange juice

'Keep getting refills to dump it out so someone else doesn't get sick.'

On Jan 1, 2023 by Brooke Sjoberg

woman speaking in car caption 'So if you book directly through the hotel' (l) woman speaking in car caption 'they don't have to pay commission on you reservation' (c) woman speaking in car caption 'You get to save a little bit of money' (r)

‘They’re a scam’: Former hotel worker shares PSA about 3rd-party booking websites

'They want you to think you're getting the best rate by booking through them.'

On Dec 31, 2022 by Charlotte Colombo

woman speaking in airport caption 'So we finally made it to Houston but the problem is I need to get my bag' (l) Southwest airline sign on wall with empty seating below (c) Southwest airline interior with luggage as far as the eye can see caption 'This is what the Houston airport looks like to retrieve your bag' (r)

‘I don’t anticipate ever seeing my things again’: Southwest customers struggle to find baggage amid airline chaos

'A never-ending SEA of bags.'

On Dec 29, 2022 by Allyson Waller