customer service

Chick-fil-A customer asks for soup to be remade because she didn’t get spoon

‘I bet they poured it into a new container’: Chick-fil-A customer asks for soup to be remade because she didn’t get spoon

'This is the same soup.'

On Mar 18, 2024 by Brooke Sjoberg

Cheesecake Factory(l), Fine print(r)

‘It’s always been an option’: Fine print about tipping on Cheesecake Factory menu leaves customers divided

'Why not let people always choose.'

On Mar 14, 2024 by Jack Alban

Uber Eats customer reports extra $20 charge on $75 order. He doesn’t expect Uber’s response

‘I think they’re starting to use A.I for customer service’: Uber Eats customer reports extra $20 charge on $75 order. He doesn’t expect Uber’s response (updated)

'I will never use uber eats again.'

On Mar 14, 2024 by Melody Heald

Woman talking(l+r), Hand passing bill(c)

‘That would never happen at Olive garden’: Customer says restaurant with 3 Michelin Stars treated her like ‘garbage,’ charged her over $200 extra. It gets worse

'Ever since I found out it’s the Michelin tires I cannot take it seriously.'

On Mar 13, 2024 by Phil West

McDonalds worker(l+r), McDonalds(c)

‘You come in every single day’: McDonald’s customer demands fresh fries at counter

'Why would you not eat your fries while waiting?'

On Mar 13, 2024 by Stacy Fernandez

FedEx worker talking(l+r), FedEx HQ(c)

‘Bro, they’re gonna roll on your car?’: FedEx worker says customer yelled at him for how he made tire delivery

'He wanted his tires with 0 miles.'

On Mar 13, 2024 by Jack Alban

Man talking(l+r), Sephora storefront(c)

‘I think that’s a stupid rule and it makes people uncomfortable’: Ex-Sephora worker says they were forced to follow customers around the store

‘I’m now doubting every encounter I’ve had at Sephora.’

On Mar 12, 2024 by Tangie Mitchell

Woman talking(l+r), Little Caesars(c)

‘I haven’t gotten fired yet’: Little Caesars worker speaks out after customer demanded $7 refund

'A vast majority of us are on your side.'

On Mar 12, 2024 by Charlotte Colombo

Customer gets asked to leave tip on Square tablet

‘$5 tip for what’: Customer gets asked to leave tip on Square tablet. He plays tic-tac-toe

'Just press no tip already.'

On Mar 7, 2024 by Jack Alban

Car rental agent calls out customers for refusing vehicle based on color

‘Arrest me red?’: Car rental agent calls out customers for refusing vehicle based on color

'Like, this is a rental place. What kind of car do you think I have?'

On Mar 7, 2024 by Braden Bjella

Man issues warning about trick question customers get asked in restaurants after being charged $5 extra for drink

‘Then we saw the bill’: Man issues warning about trick question customers get asked in restaurants after being charged $5 extra for drink

'This is not a good upselling strategy.'

On Mar 7, 2024 by Rachel Kiley

Woman at Mcdonalds drive thru window(l+r), McDonalds fries(c)

‘I’ll go home and heat them up’: Drive-thru customer complains about cold fries at McDonald’s but refuses to pull up. The workers give her cold fries again

'I'll wait here just like the last guy did.'

On Mar 6, 2024 by Stacy Fernandez

Person talking(l+r), Target sign(c)

‘Someone needs to get fired’: Target shopper orders 3 queer books online. They sent a Bible

'This was 100% intentional!'

On Mar 6, 2024 by Brooke Sjoberg

Group of men arguing(l+r), Tip binder(c)

‘Tipping culture is ridiculous’: Viewers divided after manager refuses to let table leave without tipping their server

'Restaurant manager MADE SURE she was paid!'

On Mar 5, 2024 by Jack Alban

Man talking(l+r), Bank of America(c)

‘She looks forward to getting out’: Bank of America manager shames customer for not using Zelle

'If we're here in line, we don't use Zelle.'

On Mar 5, 2024 by Braden Bjella