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Security flaw leaves hotel safe virtually unlocked

A new video explains why you're at risk of coming back to zero when you rely on a hotel safe.


Fruzsina Eördögh

Internet Culture

Posted on Sep 7, 2011   Updated on Aug 24, 2020, 11:00 am CDT

The security safe found in your hotel room — the one where you stash your valuables when you step out — might not be as secure as previously believed.

A recent video posted by a YouTube user shows him unlocking a hotel safe by entering in all zeros. It has racked up more than 300,000 views in the two days since its upload.

The user, skyrangerpro, shows that when he uses a default password of all zeros (in this case six zeros), the safe opens.  

The ease with which skyrangerpro unlocks the safe is more than a little unsettling. But Rob Goff, a customer service rep at safe manufacturing company LockState said it is not the norm.  

Being able to unlock a hotel safe by entering in all zeros, he said, is pure “negligence on the hotel’s part.”

Goff said that every safe has a factory code, whether it is all zeros or all ones, and it is each hotel’s responsibility to reset this factory code when they take the safe out of the box.

Titled “Don’t Trust Your Hotel Room Safe,”  skyrangerpro’s video has already been featured on Buzzfeed, the front page of Reddit, The Next Web, and countless other blogs.

“That is unbelievable!!! I bet the entire hotel staff knows that. Makes you wonder how much money they may have stolen”  writes Trulylatino on the YouTube video.

“Well now you’ve made it even less safe by telling everyone how to hack into a hotel safe” adds spencershortyman in a YouTube comment.

skyrangerpro was unavailable for comment at time of publication.

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*First Published: Sep 7, 2011, 8:05 pm CDT