Man looking at camera(l+r), Hand holding phone with uber app(c)

‘I don’t need to go this way. I need to go the other way’: Uber driver gets mad at customers since ride is not on her way home

'This is nuts.'

On Apr 4, 2024 by Brooke Sjoberg

Hand holding phone with uber app(l), Text from uber driver(r)

‘All untipped rides will receive a 30% automatic tip’: Customer catches driver trying to finesse a tip by lying about Uber’s tipping policy

'It's just a lie.'

On Feb 21, 2024 by Braden Bjella

Uber customer speaking with caption 'HOW I ORDER UBERS WITH A FLIP PHONE What about Ubers?' (l) woman holding flip phone with Uber message on screen with Uber logo at bottom (c) woman in back seat of Uber happy (r)

‘So you called a cab …. ?’: Woman gets roasted for showing how she orders an Uber on a flip phone

'i feel so old. this is how my fam called taxis before uber lol.'

On Jun 9, 2023 by Jack Alban

hand holding phone on Uber update message (l) hand holding phone with Uber on screen (c) hand holding phone on Uber update price message (r)

‘This happened to me last month too’: Passenger says Uber changed total from $28 to $73 after her trip was completed

'Keep a close eye on those credit card statements.'

On May 26, 2023 by Adrienne Hunter

man showing Uber email and adjusted receipt for car cleaning

‘She just probably wanted a free car cleaning’: Customer says Uber driver falsely reported he was drunk, charged him $100 cleaning fee

'I have a strike against me on Uber for nothing.'

On Mar 28, 2023 by Braden Bjella

woman greenscreen TikTok over image of Uber ratings (l) Uber on phone in hand (c) woman greenscreen TikTok over image of Uber rider ratings

‘All I do is sit there?’: Customer reveals how to see how Uber drivers have rated you

'I wish I never found this setting.'

On Feb 14, 2023 by Jack Alban

Lyft driver pointing to backseat of car (l) Lyft driver yelling in driver seat with Lyft logo centered at bottom (c) Lyft driver yelling at customer with hand on car (r)

‘I’m not your Lyft driver no more’: Lyft driver allegedly pretends to have flat tire to avoid driving customer

'My Lyft driver saw me come outside and all of a sudden had a 'flat tire.''

On Dec 29, 2022 by Brooke Sjoberg

woman speaking in front of light tan walls (l) hand holding phone with Uber logo on screen in front of steering wheel in car (c) woman speaking in front of light tan walls (r)

‘Why aren’t we telling these drivers where they’re going before?’: Woman claims Uber driver refused to drive her after learning destination

'I think they’re trying to prevent drivers from cherry-picking rides.'

On Dec 29, 2022 by Braden Bjella

Car with Uber logo on the side

‘They can’t bear to see us get a raise’: Uber drivers launch 24-hour strike after company sues to stop fare increases

'We thought we were gonna get a raise, and this is what we got.'

On Dec 19, 2022 by Jacob Seitz

uber sticker on back of car

Uber sues to block big new rate increase for drivers—and drivers are furious

The company sued to block the hikes, saying paying drivers more would cost them millions.

On Dec 13, 2022 by Jacob Seitz

bolt taxi app

‘We have to be careful’: Woman shares ‘scary experience’ with Bolt taxi driver amid recent U.K. murders (updated)

'It’s about catching these people before it’s too late.'

On Oct 3, 2021 by Tricia Crimmins

A man using a delivery or rideshare app. He is holding a bag and a helment.

14 charged in ride-hailing, delivery app identify theft scheme

They allegedly used people's information to create fake driver accounts.

On Sep 20, 2021 by Andrew Wyrich

In a TikTok, a Lyft driver throws a suitcase at her passenger after she demands he get out of the car.

‘That was a scary moment’: TikToker films Lyft driver refusing to roll up the windows on highway, trying to grab their phone

'F*ck you and f*ck your mama, too.'

On Sep 16, 2021 by Tricia Crimmins

Man on street handing out flyers while wearing a clapboard that says 'JuiceLand temporarily closed. Visit us in Austin, Houston, Dallas.' Caption 'VIRAL LABOR'

How JuiceLand strikers and ride-hailing drivers are organizing online

'We've always had an agenda.'

On Sep 3, 2021 by Laiken Neumann

Uber driver harassed by three anti-mask female passengers

People are outraged Uber initially only offered $20 to driver who was attacked by passengers in viral video

On the other hand, a GoFundMe for Subhakar Khadka has since raised $50,000.

On Mar 10, 2021 by Samira Sadeque