woman speaking with caption 'I'm a mom of 2 kids, one who's birthday is next month. Everything is so expensive right now and it feels like we can't get ahead no matter what we do, and now that $792 is just gone' 'This company is so ruthless and just does not care' 'I paid for the tickets and they will not refund it under any circumstances' (l) StubHub app on screen (c) woman speaking with caption 'I'm a mom of 2 kids, one who's birthday is next month. Everything is so expensive right now and it feels like we can't get ahead no matter what we do, and now that $792 is just gone' 'This company is so ruthless and just does not care' 'very very bad customer service talk on me' (r)

‘They didn’t care at all’: Woman says StubHub charged her almost $800 after she tried to sell Taylor Swift tickets on the platform (updated)

'I just want StubHub to make it right.'

On Jan 18, 2023 by Braden Bjella

woman speaking in car caption 'Ticketmaster, do better video length: 3 minutes' (l) Taylor Swift singing (c) woman speaking outside in city (r)

‘That girl is a capitalist. She doesn’t give a sh*t about you and never has’: Fans are turning against Taylor Swift following Ticketmaster debacle

'Everybody wins in this but the fans.'

On Nov 18, 2022 by Gisselle Hernandez

woman hand pointing to turned off laptop (l) woman speaking with hand on chest (c) woman ointing to laptop on Taylor Swift Ticketmaster que (r)

‘They did turn off my computer and I lost my place’: Worker says she was laid off in the middle of Taylor Swift Ticketmaster queue

'Can I get some tix? Or like... a job?'

On Nov 17, 2022 by Lauren Castro

woman speaking caption 'Y'all can't blame Halsey' (l) Halsey on pink stripped background (c) woman greenscreen tiktok caption 'Y'all can't blame Halsey' 'It's raining and they had to bring in ALL the lawn people and we're just waiting' (r)

‘Y’all can’t blame Halsey’: TikToker alleges Maryland venue mishandled flooded Halsey concert

'Merriweather Pavilion almost killed me and hundreds of other Halsey fans and yet Halsey is getting blamed.'

On Jun 18, 2022 by Jack Alban

woman at desk with caption 'watch me explain the ticketmaster refresh strategy to my coworkers while they question me' (l&r) ticketmaster 'You Are Now in the Queue 2000+ people in front of you' (c)

‘GIRL I’ve been doing this and I’ve kept it a secret’: Woman shares alleged hack to getting to the front of the queue on Ticketmaster

‘Is this mass sabotage?’

On Jun 16, 2022 by Brooke Sjoberg

squirrel in water on ground (l) man on stage about to kick squirrel into water (c) squirrel on music equipment (r)

‘This is not the time to be kicking a squirrel and letting it drown’: Squirrel kicked into body of water at Halsey concert, sparking outrage

'What was the f*cking point of kicking that squirrel that was just trying to get away from the water.'

On Jun 9, 2022 by Jackie Ibarra

black singer displayed on electronic screen (l) two people singing on a concert stage (c) woman singing displayed on electronic screen (r)

‘I will literally never forget this’: White girl says N-word onstage at Kendrick Lamar concert in resurfaced video, reigniting 4-year-old debate

A video from four years ago has led to online debate—again.

On May 27, 2022 by Braden Bjella

Jack Harlow on light purple background

‘Jacks glow up got me feelin confident in myself today’: TikToker says she stood next to a ‘young Jack Harlow’ at 2016 concert

'We all knew who he was but didn't realize he would pop off.'

On May 6, 2022 by Audra Schroeder

woman holding up smartphone at concert

‘Why did someone pull this out at the Wallows show’: Festival crowd boos for Amber Heard’s photo, cheers for Johnny Depp’s

A person near the front of the crowd swipes between pictures of Heard and Depp on their phone.

On Apr 27, 2022 by Braden Bjella

sofi stadium, woman in purple, crowd of people

‘It’s literally become a free-for-all’: TikToker says security had ‘given up’ at BTS concert, did not check bags or tickets

She alleges 'they just let everyone in from the street.'

On Dec 4, 2021 by Stacy Fernandez

playboi carti concert

‘More shows should do this’: TikTok capturing announcement at Playboi Carti show sparks debate over concert safety (updated)

'You need to cooperate. This is the only way this show happens tonight.'

On Nov 7, 2021 by Rachel Kiley

ACM Presents Our Country concert

How to stream the ACM Presents: Our Country concert live

Country music's leading lights come together Sunday for a direct-from-home concert.

On Apr 5, 2020 by Phil West

iHeart Living Room Concert for America

How to stream the iHeart Living Room Concert for America live

Check out Sunday's star-studded concert hosted by Elton John.

On Mar 29, 2020 by Phil West

Dave Matthews live

Live stream concerts: All the free shows online this week

From Miley Cyrus to Dave Matthews to Megan Thee Stallion, many of your favorite quarantined artists are streaming live.

On Mar 25, 2020 by Phil West

billie-eilish-stolen-ring

Billie Eilish fans think they figured out who stole her ring

The Twitter detectives shared video and photographic evidence of the alleged thief.

On Oct 19, 2019 by Tiffanie Drayton