‘I would be petrified’: Woman says American Airlines left her 15-year-old brother stranded in airport for almost 24 hours. They gave him a $12 snack voucher
‘This is an absolute joke.’
On Jul 11, 2024 by Rachel Kiley
Main Character of the Week: Woman who had poor customer service on American Airlines
The story landed like a bomb and sparked discussion because of the emotions it carries.
On Jun 29, 2024 by Ramon Ramirez
‘They let her keep my seat’: American Airlines customer says she was bamboozled after paying $562 for upgraded seat
‘Her privilege allowed for this to happen.’
On Jun 25, 2024 by Stacy Fernandez
‘Their $12 food voucher in 2024 is ridiculous’: American Airlines traveler has ‘nightmare slumber party’ at airport
‘Could have driven home in that amount of time.’
On Jun 18, 2024 by Grace Fowler
‘They changed it’: Customer says American Airlines used this trick to avoid giving out hotel vouchers after canceled flight
‘I fly with American a lot and they just pulled this on one of my flights.’
On Jun 7, 2024 by Braden Bjella
‘Can I get a refund?’: American Airlines passenger can’t believe her strange aisle seat
‘As a 5’0” person, I would be offering that seat to the highest bidder!’
On May 21, 2024 by Phil West
‘I know we’re not the only people’: Woman calls out American Airlines for inclement weather horror response
‘I had to go buy a $20 blanket for them to lay on the gross airport floor.’
On May 15, 2024 by Phil West
‘They should hire you’: Passenger slams American Airlines for using her as a translator
‘Send them an invoice. Seriously.’
On Apr 30, 2024 by Tangie Mitchell
‘Be prepared’: American Airlines passenger says ‘SSSS’ at the airport is the ‘kiss of death’
‘Trust me.’
On Apr 13, 2024 by Mustafa Gatollari
‘The rest are probably going to follow’: American Airlines customer says major change is coming to the airline soon
‘This is why I fly southwest.’
On Apr 5, 2024 by Beau Paul
‘This is why we have curtains’: Traveler catches American Airlines serving drinks to first class after denying economy
‘Weird how they say turbulence for every flight now.’
On Mar 1, 2024 by Braden Bjella
‘I had to do the same thing with Spirit’: Woman calls American Airlines after breakup to cancel her trip. She can’t believe what they told her
‘If you don’t want Keisha in your business, don’t tell her your business.’
On Feb 23, 2024 by Grace Fowler
‘I’ve done this several times’: Woman shares hack for never having to pay for checked bag
‘…and I always pay for the most basic economy seat.’
On Feb 22, 2024 by Mustafa Gatollari
‘What’s your Instagram?’: American Airlines passenger has to frantically rebook flight. Then the gate guy starts flirting
‘We weren’t supposed to be going to Miami. That’s crazy right?’
On Jan 28, 2024 by Stacy Fernandez
‘Welcome to your private charter flight’: Passenger ends up being the only person on American Airlines flight after 18-hour delay
‘Hope they upgraded you!!’
On Jun 26, 2023 by Maya Wray
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