UPS driver delivering items

@lavelldasaucegawd/TikTok Akerri/ShutterStock (Licensed)

‘Do you have to order everything? Some Cottonelle? Oatmeal? The store is right down the street’: Delivery driver tells customers to go to the store

'Baby, its 106° outside, I'm not going out...'


Melody Heald


Posted on Aug 17, 2023   Updated on Aug 18, 2023, 4:22 pm CDT

A UPS delivery driver went viral on TikTok for calling out customers who opt to get “everything,” including everyday grocery items, delivered.

In the viral clip, TikTok user Lavell Sims (@lavelldasaucegawd) walked through a parking lot while addressing his customers.

“My question is: do you have to order everything? Hmmph?” he asked. “Some Cottonelle? Oatmeal? The store is right down the street. Do you need me to deliver everything?”

The delivery driver captioned the video, “Exhausted.”



♬ original sound – Lavell Sims

The Daily Dot contacted Sims via Instagram direct message and TikTok comment for more information. The video racked up over 226,000 views as of August 17. In the comments section, viewers answered Sims’ question.

“Stay at home mom with 3 kids so right now, yes… I’m so sorry,” one viewer said.

“Yes. My social anxiety can’t leave the house sometimes,” a second wrote.

“Haha! Yes. We hate leaving our house,” a third commented.

Even current and former delivery drivers weighed in on the issue.

“We don’t have time to shop in person because we are working ex amazon driver here,” one user chimed in.

“As a USPS employee, yes they do have to order everything,” a second added.

So, how common is online grocery shopping? According to Drive Search, “Only 69% of monthly grocery shopping was completed in a physical store across the total sample. More specifically, 16% of people said they get their groceries delivered while even fewer said they get their groceries through a curbside or pickup service (6%). For those we’ve identified as the ‘Anti-Shoppers’ segment, over half of their monthly grocery shopping (58%) occurs via delivery services, curbside/pickup services, or another non-physical way.”

Moreover, why do people opt for online grocery? The answer is simple: to save time. “With all of us trying to do as much as possible in a day, having groceries delivered could save you 53 hours per year. (Yes, the reported average shopping time for most Americans is 41 minutes per trip, with 1.6 weekly visits),” per Taste of Home.

Update 4:21pm CT, Aug. 18, 2023: During an interview with the Daily Dot, Sims revealed how he has worked for UPS for five years and driven trucks for three years, located in Greensboro. However, this wasn’t the ‘craziest’ thing he has had to deliver and it happened more often than you think.

“I’ve delivered crazy things from boxes full of cardboard boxes to 11 ft ladders the sky’s the limit,” he shared via Instagram direct message.

Despite the bizarre orders he’s encountered, the content creator enjoys his job. 

“I love my job I love the smile I put on people’s faces pulling up,” he said. “I never want it to be confused like I’m ungrateful for the opportunity I’ve been proved.”

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*First Published: Aug 17, 2023, 2:11 pm CDT