New York, NY, USA - December 13, 2019: Taylor Swift performs at the 2019 Z100 Jingle Ball at Madison Square Garden.

Ticketmaster blames ‘cyberattack’ for disastrous Taylor Swift ticket launch

'In hindsight, there are several things we could have done better.'

On Jan 24, 2023 by Mikael Thalen

FTC logo on laptop screen with phone on keyboard displaying Ticketmaster logo (l) Taylor Swift in front of blue background (r)

EXCLUSIVE: ‘I feel robbed and dejected’: Read the furious messages Swifties sent to the FTC after Ticketmaster botched Taylor Swift presale

Taylor Swift fans went right to the government to demand change.

On Dec 15, 2022 by Rebecca Caraway, Maya Wray

ticket in back pocket at concert

Why is getting concert tickets still a terrible experience in 2022?

Why are we all putting up with this?

On Nov 19, 2022 by Tiffany Kelly

woman speaking in car caption 'Ticketmaster, do better video length: 3 minutes' (l) Taylor Swift singing (c) woman speaking outside in city (r)

‘That girl is a capitalist. She doesn’t give a sh*t about you and never has’: Fans are turning against Taylor Swift following Ticketmaster debacle

'Everybody wins in this but the fans.'

On Nov 18, 2022 by Gisselle Hernandez

woman hand pointing to turned off laptop (l) woman speaking with hand on chest (c) woman ointing to laptop on Taylor Swift Ticketmaster que (r)

‘They did turn off my computer and I lost my place’: Worker says she was laid off in the middle of Taylor Swift Ticketmaster queue

'Can I get some tix? Or like... a job?'

On Nov 17, 2022 by Lauren Castro

Taylor Swift with TicketMaster logo white

Swifties are trying to help each other navigate the Taylor Swift presale

The site, predictably, crashed when tickets went on sale.

On Nov 15, 2022 by Michelle Jaworski

woman at desk with caption 'watch me explain the ticketmaster refresh strategy to my coworkers while they question me' (l&r) ticketmaster 'You Are Now in the Queue 2000+ people in front of you' (c)

‘GIRL I’ve been doing this and I’ve kept it a secret’: Woman shares alleged hack to getting to the front of the queue on Ticketmaster

‘Is this mass sabotage?’

On Jun 16, 2022 by Brooke Sjoberg

ticketmaster refund policy coronavirus

Ticketmaster slammed for no longer offering refunds on postponed events

'Taking advantage of a crisis to line their pockets? Next level.'

On Apr 14, 2020 by Allyson Waller

ticketmaster website on laptop

Report: Ticketmaster is working with scalpers to screw you over

This is very, very sketchy.

On Sep 20, 2018 by Christina Bonnington

Timecards next to a sign that says 'You must check with a manager before leaving'

Internet roasts tech Scrooge for his bad take on working during the holidays

'Outwork your competition' or drink mulled wine with family? Tough call.

On Dec 19, 2017 by Tiffany Kelly

Homepage article image

New YouTube and Ticketmaster partnership lets artists sell tickets to U.S. concerts

It's the streaming giant's first ticketing partnership of this kind.

On Nov 15, 2017 by Christine Friar

Harry Potter hugs Albus Severus Potter on his first day of Hogwarts

‘Harry Potter’ fans bombard registration site for ‘Cursed Child’ tickets on Broadway

Too bad we can't just accio tickets.

On Oct 1, 2017 by Sarah Weber

Homepage article image

Here’s a list of shows where you can use that free Ticketmaster voucher

From Wiz Khalifa to Ryan Adams.

On Jun 22, 2016 by Christine Friar

Homepage article image

Ticketmaster, Facebook announce concert partnership

Ticketmaster to start selling directly on Facebook by the end of the month.

On Apr 11, 2016 by Christine Friar

Homepage article image

Everyone is livid Radiohead’s tour sold out on Ticketmaster—even Thom Yorke

He's just as mad as you are.

On Mar 18, 2016 by Christine Friar