Woman cries at closed Jack in the Box drive-thru after getting lost during the AT&T outage

‘I don’t want to order anything, I just need help’: Woman cries at closed Jack in the Box drive-thru after getting lost during the AT&T outage

'It’s kinda sad that nobody would know what to do if all of our phones went out.'

On Feb 25, 2024 by Alexandra Samuels

Phone iOS update leads customer to AT&T store, then Best Buy, then to an ‘attitude’-filled disaster at the Apple Store

‘I’ve never been so angry with a company’: iPhone iOS update leads customer to AT&T store, then Best Buy, then to an ‘attitude’-filled disaster at the Apple Store

'I’m so happy I haven’t updated my phone.'

On Jan 18, 2024 by Parks Kugle

AT&T worker shares hack for switching carriers

‘The betrayal is real’: AT&T worker shares hack for switching carriers whenever. First, upgrade to cheapest possible phone

'you still have an iPhone 14 Max 36 Pro, whatever the hell you want to call it, you still got to pay the phone off.'

On Aug 12, 2023 by Phil West

AT&T logo on building

AT&T customers who had data throttled without notice could receive payment from FTC

The FTC is using $7 million in remaining funds to pay out customers AT&T failed to reach.

On Jan 19, 2023 by Jacob Seitz

woman with caption 'Did you know if you call AT&T and ask for the loyalty department and threaten to leave you can get up to 25% discount on your same plan... just add automatic, paperless billing? I just saved $40 a month off my bill. Dial 611' (l) AT&T sign on building (c) woman with caption 'Did you know if you call AT&T and ask for the loyalty department and threaten to leave you can get up to 25% discount on your same plan... just add automatic, paperless billing? I just saved $40 a month off my bill. Dial 611' (r)

‘I just shaved $40 a month off my bill’: AT&T customer shares hack to getting 25% discount on same plan

'I did this yesterday and they lowered my bill $50 per month.'

On Jan 11, 2023 by Cecilia Lenzen

man shares story while putting screen on iPad tiktok

‘I checked his credit, he checked my vibe’: Best Buy employee says customer tried to make fraudulent iPhone purchase, sparking debate

'They think these huge companies just going to let you rob them for 5k.'

On Dec 4, 2022 by Dan Latu

AT&T payment screen (l) AT&T storefront (c) 'Activity since last bill' screen with caption 'Why is it that much?' (r)

‘Everyone told me my bill was going to be $120’: Woman receives $6,000 surprise bill from AT&T

'I spent 1.5 hour on the phone with customer service crying.'

On Aug 30, 2022 by Braden Bjella

bag of money with AT&T logo on it

AT&T quietly broke its promise of not donating to Republican ‘sedition caucus’

AT&T's PAC has donated thousands to the so-called sedition caucus.

On May 18, 2022 by Claire Goforth

Net neutrality supporters protesting.

California’s new net neutrality law forces AT&T to end one of its sketchiest programs

AT&T said it was halting its 'sponsored data' programs in the wake of a recent court decision.

On Mar 17, 2021 by Andrew Wyrich