phil-west

Phil West


Phil West is a veteran professional writer and editor, and the author of two books on soccer, ‘The United States of Soccer,’ and ‘I Believe That We Will Win,’ both from The Overlook Press. His work has appeared most recently in The Striker (where he served as managing editor), MLSSoccer.com, Next City, and Texas Highways. Based in Austin, he is also a lecturer in the Writing Program at the University of Texas at San Antonio.

Customer spots a roach in Hell's Kitchen

‘Gordon Ramsay can I have a refund?’: Customer spots a roach in Hell’s Kitchen

'I hate to say it but most restaurants will have a roach or two eventually.'

On Mar 18, 2024 by Phil West

Walmart worker quits without giving 2 weeks' notice, says co-workers would bully her and team leads abused their power

‘I walked out’: Walmart worker quits ‘toxic’ job without giving 2 weeks’ notice, says co-workers and team leads would bully her

'I've never felt so freakin' free in my whole life.'

On Mar 17, 2024 by Phil West

21-year-old considers taking the 'easy way out' after seeing health insurance monthly premiums (working hed)

‘That’s a car payment’: 21-year-old considers taking the ‘easy way out’ after seeing health insurance plans

'Had to choose car insurance or health insurance; I went with car insurance.'

On Mar 17, 2024 by Phil West

Mechanic reveals whether he thinks the extended warranty is worth it

‘Check it out before you spend thousands’: Mechanic reveals whether he thinks the extended warranty is worth it

'CarMax warranty is by FAR the best one I’ve ever had.'

On Mar 15, 2024 by Phil West

Woman talking(l+r), Hand passing bill(c)

‘That would never happen at Olive garden’: Customer says restaurant with 3 Michelin Stars treated her like ‘garbage,’ charged her over $200 extra. It gets worse

'Ever since I found out it’s the Michelin tires I cannot take it seriously.'

On Mar 13, 2024 by Phil West

People waiting outside gate(l+r), Frontier Airlines screen(c)

‘Our luggage is stuck on the plane’: Customer says Frontier Airlines shut door on passengers who paid for tickets

'I’m about to start driving everywhere.'

On Mar 12, 2024 by Phil West

Remote worker says workplace wanted to play ‘Family Feud’ together as ‘team-bonding’

‘I don’t care what you ate for lunch’: Remote worker says workplace wanted to play ‘Family Feud’ together as ‘team-bonding’

'I get so much more done remotely versus the mindless chatter in an office.'

On Mar 11, 2024 by Phil West

Customer says ipad suggested 69% tip option for kid's haircut

‘$31 for a 20 min trim is pretty expensive already’: Customer says tablet suggested 69% tip option for son’s haircut

'American tipping culture is wild.'

On Mar 10, 2024 by Phil West

Customer says a bucket of water is a better washing machine than this washer/nightmare experience with washing machine

‘If the Lord allows it, I hope you see this’: Customer reveals which brand of washing machine is a nightmare experience for her

'I'm gonna tell you what's the equivalent to this washing machine.'

On Mar 10, 2024 by Phil West

Woman making 6 figures says she doesn’t know how she’ll survive after taxes cost her $26,000—more than she owes in student loans

‘I literally can’t breathe’: Woman making 6 figures says she doesn’t know how she’ll survive after taxes cost her $26,000—more than she owes in student loans

'We all pay around 30% and we make much less.'

On Mar 8, 2024 by Phil West

Woman with sunglasses on talking(l+r), Hand holding contact lenses(c)

‘I’m a CHRONIC contact sleeper. You just convinced me’: Woman warns why you should never sleep in your contacts

'I don't know that I will ever wear contacts again. I'm terrified.'

On Mar 6, 2024 by Phil West

Woman talking(l+r), Zoom app on phone(c)

‘I am poor and desperate’: Viewers divided after job hunter stays on a Zoom interview for 30 minutes after recruiters are a no-show

'I'd guilt trip them into giving me the job.'

On Mar 5, 2024 by Phil West

Car salesman slams customers who try to get more off when they are losing money on deal

‘Clearly some people haven’t worked commission-based jobs’: Car salesman slams customers who try to get more off when they are losing money on deal

'At this point my commission is a high five.'

On Mar 4, 2024 by Phil West

Used car salesman reveals 5 makes and models to avoid

‘The Chevy Cruze after 2018 are OK’: Used car salesman reveals 5 makes and models to avoid

'Stay away from that vehicle if you don't know how to maintain a vehicle.'

On Mar 4, 2024 by Phil West

Woman walks into Dollar Tree and works an 8.5 hour shift. She doesn't work there

‘Cleaning a dollar tree bathroom for FREE is crazy’: Woman walks into Dollar Tree and works an 8.5-hour shift. She doesn’t work there

'I feel like Dollar Tree are always so understaffed.'

On Mar 3, 2024 by Phil West