No shade, just facts: Brits take their fish and chips quite seriously. That’s why, when one Liverpool woman was served a pub meal with a mere five and a half fries—six, if we’re being generous—she didn’t just ask if she could have some more. She started what the tabloid Metro called “a campaign of justice” to ensure that no one else would suffer the same gross indignity.
You might think that alerting the press about this travesty is overreacting just a bit, but Tina Doherty disagrees. Even though the pub apologized and offered her a free meal, she was incensed. Doherty sent a photo of the chips to her husband, and he agreed. “I don’t know how anyone could justify or explain that as a portion of chips,” he told the Liverpool Echo, “You wouldn’t even have enough to put on a butty with that portion.”
Here’s what Doherty was served.
And here’s what Jolly Miller-Flaming Grill promises.
Anyway, the local news indulged Doherty even though she should have known better. The pub in question, the Jolly Miller, was made over into a Flaming Grill chain restaurant in 2015, and its Trip Advisor ratings are sitting at a subpar 2.5 stars. Furthermore, Doherty’s meal at one of the worst-reviewed pubs in Liverpool cost a mere £5. Flaming Grill has 800 locations in the U.K., which makes it roughly the same size as a Sbarro or Jamba Juice. Imagine getting mad at Sbarro. You can’t. When you decided to eat at Sbarro, you knew what you were getting into.
You might think this context would help Doherty set her expectations appropriately, but apparently not. Now her chip crisis is a story in the newspaper. And perhaps a scandal is brewing. Because this isn’t the first chip-related complaint the company has received.
Perhaps justice is the right idea after all.