Watch this food truck owner say sorry for a bad Yelp review in song

Sometimes appeasing customers is as easy as singing “Dough-re-mi.” 

 

Kate Knibbs

Business

Published Mar 23, 2014   Updated May 31, 2021, 2:30 pm CDT

The Supper Truck, an Albuquerque, N.M.-based food truck, has very good reviews on Yelp. In fact, it has five-star ratings from almost everyone who decides to write about it on the Internet. But when one ornery customer posted a negative review about a long wait, truck owner Amy Black took it to heart and decided to apologize through song.

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Black co-wrote the song “One Star Review” with Sage Harrison, who performed it in front of the food truck.

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Apparently the customer who complained contacted a local paper and said she would try eating at The Supper Truck again, so it appears Black’s creative approach to customer service worked.

H/T Jezebel  | Screenshot via YouTube 

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*First Published: Mar 23, 2014, 1:42 pm CDT