phil-west

Phil West


Phil West is a veteran professional writer and editor, and the author of two books on soccer, ‘The United States of Soccer,’ and ‘I Believe That We Will Win,’ both from The Overlook Press. His work has appeared most recently in The Striker (where he served as managing editor), MLSSoccer.com, Next City, and Texas Highways. Based in Austin, he is also a lecturer in the Writing Program at the University of Texas at San Antonio.

Woman talking(l+r), Hand passing bill(c)

‘That would never happen at Olive garden’: Customer says restaurant with 3 Michelin Stars treated her like ‘garbage,’ charged her over $200 extra. It gets worse

'Ever since I found out it’s the Michelin tires I cannot take it seriously.'

On Mar 13, 2024 by Phil West

People waiting outside gate(l+r), Frontier Airlines screen(c)

‘Our luggage is stuck on the plane’: Customer says Frontier Airlines shut door on passengers who paid for tickets

'I’m about to start driving everywhere.'

On Mar 12, 2024 by Phil West

Remote worker says workplace wanted to play ‘Family Feud’ together as ‘team-bonding’

‘I don’t care what you ate for lunch’: Remote worker says workplace wanted to play ‘Family Feud’ together as ‘team-bonding’

'I get so much more done remotely versus the mindless chatter in an office.'

On Mar 11, 2024 by Phil West

Customer says ipad suggested 69% tip option for kid's haircut

‘$31 for a 20 min trim is pretty expensive already’: Customer says tablet suggested 69% tip option for son’s haircut

'American tipping culture is wild.'

On Mar 10, 2024 by Phil West

Customer says a bucket of water is a better washing machine than this washer/nightmare experience with washing machine

‘If the Lord allows it, I hope you see this’: Customer reveals which brand of washing machine is a nightmare experience for her

'I'm gonna tell you what's the equivalent to this washing machine.'

On Mar 10, 2024 by Phil West

Woman making 6 figures says she doesn’t know how she’ll survive after taxes cost her $26,000—more than she owes in student loans

‘I literally can’t breathe’: Woman making 6 figures says she doesn’t know how she’ll survive after taxes cost her $26,000—more than she owes in student loans

'We all pay around 30% and we make much less.'

On Mar 8, 2024 by Phil West

Woman with sunglasses on talking(l+r), Hand holding contact lenses(c)

‘I’m a CHRONIC contact sleeper. You just convinced me’: Woman warns why you should never sleep in your contacts

'I don't know that I will ever wear contacts again. I'm terrified.'

On Mar 6, 2024 by Phil West

Woman talking(l+r), Zoom app on phone(c)

‘I am poor and desperate’: Viewers divided after job hunter stays on a Zoom interview for 30 minutes after recruiters are a no-show

'I'd guilt trip them into giving me the job.'

On Mar 5, 2024 by Phil West

Car salesman slams customers who try to get more off when they are losing money on deal

‘Clearly some people haven’t worked commission-based jobs’: Car salesman slams customers who try to get more off when they are losing money on deal

'At this point my commission is a high five.'

On Mar 4, 2024 by Phil West

Used car salesman reveals 5 makes and models to avoid

‘The Chevy Cruze after 2018 are OK’: Used car salesman reveals 5 makes and models to avoid

'Stay away from that vehicle if you don't know how to maintain a vehicle.'

On Mar 4, 2024 by Phil West

Woman walks into Dollar Tree and works an 8.5 hour shift. She doesn't work there

‘Cleaning a dollar tree bathroom for FREE is crazy’: Woman walks into Dollar Tree and works an 8.5-hour shift. She doesn’t work there

'I feel like Dollar Tree are always so understaffed.'

On Mar 3, 2024 by Phil West

Man shares how to get out of leasing agreement without repercussions

‘Are you tired of paying rent at your apartment complex?’: Man shares how to get out of leasing agreement without repercussions

'I’ve done that twice lol.'

On Mar 1, 2024 by Phil West

Woman with facemask filter(l), Hand filling up glass with water(c), Same woman without filter(r)

‘Are you unaware of your cup policy?’: Barista says customer tried to get paid for ordering free water

'I had a customer DEMAND compensation for driving to the store.'

On Feb 28, 2024 by Phil West

Woman talking(l+r), Bartender pouring shot(c)

‘I usually tip a dollar per shot’: Bartender calls out customers who tip per drink

'Is pouring a $25 shot more difficult than pouring a $5 well shot?'

On Feb 27, 2024 by Phil West

Customer gets asked to tip 50%, 70%, or 90% for walk-in haircut

‘That’s the most insane thing I’ve ever seen’: Customer gets asked to tip 50%, 70%, or 90% for walk-in haircut

'I push no tip when I see unreasonable tip requests.'

On Feb 26, 2024 by Phil West