Sephora customer says employee yelled at her for doing her makeup in store

‘I only go to Ulta now’: Sephora customer says employee yelled at her for doing her makeup in store

'I literally had an employee push me aside.'

On Apr 22, 2024 by Brooke Sjoberg

Woman talking(l+r), Sephora storefront(c)

‘It’s not my fault I can’t shade match’: Former Sephora manager explains how you can get banned from returning makeup

'This is comforting bc I’ve haven’t even spent that amount there in my entire life.'

On Apr 7, 2024 by Eric Webb

Sephora-Kohl’s worker slams customers who assume she’s trying to get them to sign up for a credit card

‘Nah, I’m traumatized: Sephora-Kohl’s worker slams customers who assume she’s trying to get them to sign up for a credit card

'Nah cause sometimes they be tricking us.'

On Apr 5, 2024 by Jack Alban

Sephora customer says you can get banned for making returns

‘Lowkey makes me nervous just shopping’: Sephora customer says you can get banned for making returns. Is it true?

'Make sure you get what you fully love, not just something to try.'

On Apr 5, 2024 by Natasha Dubash

Sephora worker says he was forced to push baskets on customers when they looked like they were going to steal

‘Sephora thinks I am stealing everytime I go there’: Ex-Sephora worker says he was forced to push baskets on customers when they looked like they were going to steal

'That whole job is a red flag.'

On Mar 29, 2024 by Grace Fowler

Man talking(l+r), Sephora storefront(c)

‘I think that’s a stupid rule and it makes people uncomfortable’: Ex-Sephora worker says they were forced to follow customers around the store

‘I’m now doubting every encounter I’ve had at Sephora.’

On Mar 12, 2024 by Tangie Mitchell

Speaker at SXSW; Sephora Sign; Stats on Gen Alpha requests.

‘It happens around the 8-10 age’: From Walmart to Sephora, Gen Alpha customers are requesting products by brand name

'Millennials are doting on their children in a way that parents before them haven't.'

On Mar 11, 2024 by Laiken Neumann

Sephora worker stuck waiting outside at 5am after opening manager doesn’t show

‘I knew I should’ve stayed in bed’: Sephora worker stuck waiting outside at 5am after opening manager doesn’t show

'I once waited for 45 minutes.'

On Feb 24, 2024 by Brooke Sjoberg

Sephora worker of 10 years shares secrets she ‘was told to never share’ after getting fired

‘You’re entitled to a refund’: Sephora worker of 10 years shares secrets she ‘was told to never share’ after getting fired

'Is this another Sephora marketing idea?'

On Feb 16, 2024 by Brooke Sjoberg

customer goes to the aisles of Sephora to put on hair masks before 'hair wash day'

‘So are we just no longer asking for samples?’: Viewers defend customer who goes to Sephora to put on hair masks before her ‘hair wash days’

'I support this message -a Sephora employee.'

On Jan 28, 2024 by Jack Alban

Sephora workers receive cookies as a reward for making the company $10 billion in 2023.

‘Not even a pizza party?’: Sephora workers receive ‘stale’ cookies as a reward for making the company $10 billion in 2023

'They do not even look like good cookies.'

On Jan 27, 2024 by Braden Bjella

Sephora at Kohl’s shopper experiences medical emergency while shopping—and asks for a lawyer

‘I can’t even CPR’: Sephora at Kohl’s shopper experiences medical emergency while shopping—and asks for a lawyer

'show her the venmo before you continue'

On Jan 22, 2024 by Jack Alban

Customer shows how Grande Lash serum gave her severe reaction

‘Not me watching this on week 3 of using Grande Lash’: Customer says Grande Lash serum sent her to the hospital

'The number of responses I’ve received from girls who have had the same experience is ridiculous.'

On Jan 17, 2024 by Sarah Conklin

Customers are blaming A$AP Rocky's lip balm collab with Fenty for crowded aisles at Sephora

‘The song has the men running to Sephora’: Customers are blaming Rihanna’s collab with partner A$AP Rocky for crowded aisles at Sephora

'Y'all could have been going to Target this entire time.'

On Jan 14, 2024 by Charlotte Colombo

Women says 10-year-old girls at Sephora just the start of troubling 'iPad kids' generation

‘I’ve had to stop babysitting for 3 families cuz the kids were so mean’: Woman says 10-year-olds at Sephora is just the start of troubling ‘iPad kids’ generation

'They grew up on iPads, they were not properly socialized.'

On Jan 13, 2024 by Charlotte Colombo