Uber quiet mode

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Uber’s premium service now offers option to keep your driver quiet

Politely tell your driver to shut up ahead of time with 'quiet mode.'

 

Mikael Thalen

Tech

Published May 15, 2019   Updated May 20, 2021, 12:34 pm CDT

Uber announced Wednesday that users of its premium service will now be able to push a button to keep their driver quiet.

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The option, known simply as “quiet mode,” comes as part of a slew of new updates offered exclusively to users of Uber Black. The company’s high-end option, Uber Black, promises to provide an elevated, luxury experience with professional drivers.

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The update also includes the option to request help with your luggage and extra pickup time without being hit with additional charges. Uber Black users may also inform their drivers ahead of time of their preferred vehicle temperature and speak directly to customer service representatives if needed.

Those looking for a friendly conversation can also select a “happy to chat” option in the app or “no preference.”

“We know that when riders choose Uber Black and Uber Black SUV, they want a consistent, high-quality experience every time they ride,” the company said in a statement. “With these new features and more to come, we’re excited to ensure that our riders can arrive relaxed and refreshed, wherever they’re headed.”

While there is no indication that the feature will be implemented for users of the lower-cost Uber X service, ridesharing rival Lyft previously said it was considering a “zen mode.” But for the time being, regular Uber users will either have to accept their fate or speak up if they are dealing with a talkative driver.

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*First Published: May 15, 2019, 3:54 pm CDT