It’s a bad day to be the “uncarrier.”
Some phones operating on T-Mobile’s wireless network are reportedly freezing, restarting, and displaying the famed blue screen of death. The problem is appearing for users with an iPhone 5S, iPhone 6, or iPhone 6 Plus running iOS 8.1 or 8.3, and they’re far from thrilled.
https://twitter.com/kimmicupcakes/status/614088856388927488
https://twitter.com/TheRealMrJesse/status/613922483473768448
https://twitter.com/adamtopher/status/613885473216417792
The trouble is being attributed to a carrier update that the company pushed to the devices in order to enable Wi-Fi calling—instead of making calls over the air, you can make calls over the Internet without using monthly minutes.
If your own phone is exhibiting the same troublesome behavior, there are a few suggested fixes until T-Mobile formally repairs the situation. These have worked for some, not all, affected customers: Try disabling the Wi-Fi calling feature, deleting old text messages, carrying out a factory reset of your phone in iTunes, or holding down the home button and power button until the phone restarts.
Until the official fix, T-Mobile has some customer service triage to handle.
https://twitter.com/brendandemmy/status/613779348068433920
@jakx102 @_lizaayyy i have T-Mobile and mine has done it once with the blue screen and on time just restarted.. Anyone know what's going on?
— mackenzie (@_mackenziestark) June 24, 2015
Well… this is interesting. T-Mobile's Wi-Fi Calling feature appears to be causing some iPhones to kernel panic with a blue screen.
— ✿ Karen/あけみ🍍＠＊ふぁみりん🌺 (@akemin_dayo) June 25, 2015
H/T ZDNet | Illustration by Max Fleishman