‘I always buy direct from the Apple store’: Man buys iPhone brand-new. Then T-Mobile refuses to activate it
‘That’s their way of forcing you to buy it from them?’
On Dec 11, 2024 by Rachel Kiley
‘Now we need to pay for his mistake’: Woman accuses T-Mobile of ‘lying’ after going in for new phone, getting stuck with plan
‘Signed us up for a plan that we were not supposed to get.’
On Dec 2, 2024 by Alexandra Samuels
‘I used to work for att in the cellular settings on the phone does it show the T-Mobile network?’: Woman buys iPhone 16. Then she gets home
‘Customer service could not fix it!’
On Nov 29, 2024 by Brooke Sjoberg
‘Like how do you fall for this???’: T-Mobile customer goes in to set her new phone up. Then the worker notices something
‘How do I tell her?’
On Nov 4, 2024 by Braden Bjella
‘Just get one from Best Buy’: T-Mobile tells woman they can’t keep her line on a new Apple Watch. Then she realizes the real problem with T-Mobile stores
‘You shouldn’t have to go to 3 locations.’
On Oct 30, 2024 by Rachel Kiley
‘We have your phones’: Woman buys iPhone 16 from T-Mobile and uses UPS for trade-in. Then she gets her bill
‘They said, ‘There’s nothing we can do for you.”
On Oct 26, 2024 by Rebekah Harding
‘I only purchase Apple products from the Apple Store’: Woman says she was ‘scammed’ by T-Mobile, UPS after ordering phone
‘I just didn’t think it would happen to me.’
On Oct 23, 2024 by Stacy Fernandez
‘It’s the sales pitch we HAD to give or we get reprimanded’: Woman can’t believe what this customer service rep told her about her T-Mobile plan
‘The Devil works hard. T-mobile employees, they certainly work harder.’
On Oct 7, 2024 by Braden Bjella
‘That’s where they get you’: Man upgrades to iPhone 16, takes Verizon’s $1,000 credit deal. There’s just one problem
‘Verizon is not dumb.’
On Sep 30, 2024 by Alexandra Samuels
‘T-Mobile do you need a customer?’: Man’s AT&T bill goes up with no notice. He can’t believe why when he calls customer service
‘I’m just not on board.’
On Aug 25, 2024 by Heather Stewart
‘I’m ready to switch mobile providers’: Customer of 10 years shocked after T-Mobile increases prices
‘I’m sick and tired of being gouged by big corporations.’
On May 24, 2024 by Braden Bjella
‘I’m convinced a T-Mobile employee took her man’: Viewers defend T-Mobile worker after she was criticized for having a Louis Vuitton purse
‘People judge you on your job and have no clue about your life.’
On Mar 1, 2024 by Jack Alban
‘If you leave with this phone that’s stealing’: T-Mobile customer trades in his iPhone but his files didn’t transfer. They won’t let him take it back
‘The worst customer service I’ve ever experienced.’
On Jan 12, 2024 by Brooke Sjoberg
‘Even on the flip phones?’: FEMA alert creates chaos for T-Mobile worker who has to shut off alarms on over 30 phones in the store
‘It was 2 minutes early and I was NOT prepared.’
On Oct 5, 2023 by Jack Alban
‘You can’t use girl math on the girlies’: Customer says T-Mobile tried to trick her with ‘girl math’
‘This is why I don’t buy my iPhones from the phone services.’
On Sep 21, 2023 by Jack Alban
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