TikTok users discussing a glitch with Chase bank

@thatcroclady/TikTok @gabefloress/TikTok @izaihas/TikTok Mikael Thalen

TikTokers find Chase Bank glitch that shows they are $50 billion in debt

Account holders across social media began reporting the issue over the weekend.

 

Mikael Thalen

Tech

Published Jun 21, 2021   Updated Jun 22, 2021, 10:54 am CDT

TikTok users are claiming that a glitch involving Chase Bank is causing their accounts to appear as if they are $50 billion in debt.

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The issue appears to have started over the weekend when screenshots and videos of the alleged glitch began to pop up online.

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In one such video, TikTok user @thatcroclady claimed that she contacted Chase over the issue and was told that she would receive a response on either Monday or Tuesday.

In a follow-up video on Monday, @thatcroclady said the problem had begun to be rectified after her account balance was changed to $0.

Another TikTok users reported similar circumstances, showing video of her friend’s account being around $49 billion in the red.

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“We went out to the bar and Maddie checked her phone when we got home and she’s -$50 billion dollars in debt,” @gabefloress said.

@gabefloress

We went out to the bar and Maddie checked her phone when we got home and she’s -$50 billion dollars in debt #fyppageforyou #fypシ

♬ original sound – gabe

One user even filmed themselves calling the bank’s automated service to have their account balance read.

“Listen to this bullshit!” the woman in the video says. “This is Chase.”

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Reports of the glitch weren’t just relegated to TikTok. Multiple users across Twitter also claimed to have experienced the multi-billion dollar issue.

“Hey @Chase why is my account negative 50 billion dollars?” @fasano_danielle tweeted.

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https://twitter.com/WattersRoxie/status/1406398176400089091?s=20
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While the majority of reports surrounded users appearing to lose money, at least one account holder claimed to have received $50 billion.

“Chase accidentally put money in my account again,” @CasJackson tweeted. “This time, $50 billion. Just gotta wait 78 years to ball you broke boys.”

https://twitter.com/CasJackson/status/1406278708088954884?s=20

The Daily Dot reached out to both the bank’s customer support line as well as its press office to inquire about the alleged glitch but did not receive a reply by press time.

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Such an issue would not be unprecedented. Just last year Chase admitted that a technical issue caused thousands of account holders to see incorrect balances as well.

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*First Published: Jun 21, 2021, 12:01 pm CDT