The anger toward United hasn’t subsided since the videos first appeared online, especially after United CEO Oscar Munoz doubled down (and then tripled down) with statements blaming the victim, a 69-year-old man, for not complying with being involuntarily removed from the plane. Chicago police didn’t make it better either with a statement that said the man fell into the armrest, which the video disproves.
Kimmel called out Munoz’s response to the controversy as “corporate BS speak” and noted how, even though there are other terrible companies, it’s difficult to completely boycott airlines.
“We don’t do that with airlines,” Kimmel said. “The next time you book a flight, it doesn’t matter between United or Delta or American. If one of those flights is a dollar less than the other one, that’s the one we’ll pick. They know this. That’s why we’re stuck with them.”
He followed it up with a parody United commercial showing the company completely embracing its new image—and a flight attendant who won’t hesitate to beat unruly customers with brass knuckles.
“We’re United Airlines,” she said. “You do what we say when we say, and there won’t be a problem. Capiche? If we say you fly, you fly. If not, tough shit.”
After his segment aired, a person looping Kimmel into her experience got a response for United. This time, they called an action on a flight “concerning.”
This is concerning to hear. Which flight were you on today? ^RD
— United Airlines (@united) April 11, 2017