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Starbucks cashier caught trying to steal customer’s identity in cringe-worthy video

She won't be trying this trick again—assuming she ever gets another service-industry job.


Mike Collins

Internet Culture

Posted on Jan 4, 2016   Updated on May 27, 2021, 10:17 am CDT

No one leaves Starbucks unhappy with their grande nonfat sugar-free vanilla latte with soy milk. That is, unless your credit-card information is stolen and you realize that your latte cost you several hundred dollars more than expected.

That’s what happened to one woman who discovered that a young Starbucks cashier had attempted to steal her identity. Instead of simply calling the police and alerting the Starbucks mothership to get this person fired, the victim performed her own act of 21st-century street justice. (She also called the police and the company.)

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In the video, the woman is seen confronting the mastermind behind the theft, a 19-year-old drive-through attendant. The victim almost immediately lashes out at the 19-year-old, who seems slightly stunned and unsure whether to deny her crime or confess to it. Only after the victim says that she caught the 19-year-old on camera does the employee confess to the crime.

Backpedaling, the drive-through thief profusely apologizes, claiming she is “a good child…19…and plays soccer,” trying to appeal to her victim’s inner football fan. She’s clearly grasping at anything that might possibly save her.

The victim continues berating the employee, asking how she copied the information. She appears more concerned with the logistics of identity theft than with why the other woman committed the crime in the first place.

As the 19-year-old soccer-playing employee pleads for the woman not to press charges, she keeps stammering that she didn’t actually get what she intended to buy with the stolen money. For good measure, she swears on her life that lightning should strike her down if she is lying.

The video ends abruptly, but it’s safe to imagine that things did not end well for the thief.

Revenge is a drink best served iced. 

 Photo via N i c o l a/Flickr (CC BY 2.0)

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*First Published: Jan 4, 2016, 2:24 pm CST