amazon driver with caption 'POV: Delivering for Amazon be like' 'I just happened to read and look at the customer notes - do not deliver package - never seen that before'


‘I don’t know what you ordered’?: Amazon worker says customer asked them what they ordered

'Your guess is as good as mine.'


Eric Webb


Posted on Jul 12, 2023   Updated on Jul 13, 2023, 10:10 am CDT

Amazon delivery drivers are everyday heroes when you need a package fast. However, they’re not psychic, and they don’t have X-ray vision, as a recent TikTok reminds us all.

Creator and Amazon worker Lexx (@lexx.dagoat) recently posted a funny video from inside a delivery vehicle about a strange encounter they had with a customer.

The video has almost 24,000 views and more than 1,300 likes. 

@lexx.dagoat Love yall tho 😂🫶🏾 #fyp #fypシ #foryou #foryoupage #amazon #amazondeliverydriver ♬ original sound – Pmf.Lexx

While out on delivery, “I just happened to read and look at the customer notes, even though I always do it,” they said in the video. This time they were caught off guard, because the note read, “Do not deliver package. I do not want this. Return.”

Weird, right? The creator thought so, too.

“So I called the customer, and I’m like, ‘Hello ma’am, do you still want your package?’” Lexx said.

The customer then asked the creator what was in the package, which seemed to cause them a little good-natured exasperation in the video.

“Your guess is as good as mine, because I don’t know what the [they mouth the word f*ck] you ordered,” they said.

Lexx concluded, “We’re not magicians. We don’t know. We didn’t bag it. You ordered it; you should know.”

And to be clear, it seems like the rant’s all in good fun: “Love yall tho,” the caption on the video reads.

“Customers swear us drivers be picking, packing, loading and delivering,” one commenter wrote.


A comment read, “they never know. the amount of ‘oh what is it’ astounds me.”

Some commenters tried to give the customer the benefit of the doubt, like one who suggested, “Maybe it was on wishlist and she doesn’t know what was selected.”

Another commenter tried looking for a solution: ”You can open up the Amazon app scan the code and then you can see what’s in there.”

One viewer asked, “Sooo did you deliver the package?” The creator replied, “I sure did.”

This isn’t Lexx’s first TikTok about life as an Amazon delivery driver. In June, they commented on customers who order “every day” after delivering to the same houses.

Update July 13, 10:10am CT: “I made this video because I get it a lot on the job and it’s frustrating sometimes because we have to be very quick and fast when we deliver,” Lexx told the Daily Dot in an interview via Instagram direct message, adding that  “Amazon is very strict as far as time goes especially when delivering.”

Lexx is glad that response to the video has been positive, “because it was meant to be something to laugh at.”

“I’m proud to always deliver with a smile,” they said.

The Daily Dot reached out to Amazon via email.

Share this article
*First Published: Jul 12, 2023, 1:50 pm CDT