Tech

Comcast bills man $2,789 for leaving its service area

That’s fair, right?

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Kevin Collier

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A Tennessee man got the bill of a lifetime when Comcast reportedly charged him $2,789 for moving to an area it doesn’t service.

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Adrian Fraim was originally happy with his business-class Internet service from the company, and used it to work as a graphic and Web designer from home, he told local WSMV. But when he decided to move from Antioch, a suburb of Nashville, to Clarksville, an hour away, he didn’t bother to consult with his Internet provider first.

That’s when Comcast showed the stuff that led a Consumerist poll to choose them as America’s most hated company. Since Fraim had signed a three year business contract for his service, and Comcast didn’t offer service to his new home, they hit him with almost $3,000 in cancellation fees.

“I wanted to keep their service,” Fraim told WSMV. “I feel like I was being punished because they don’t offer the service here.”

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Comcast didn’t respond to the Daily Dot’s request for comment. The company did, however, drop Fraim’s charges after being contacted by local news.

Photo via CarbonNYC [in SF!]/Flickr (CC BY 2.0)

 
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