Apple thinks Bendgate isn’t really a thing, but its customers disagree

The iPhone 6 bending controversy known as “Bendgate” incited the Internet earlier this week, but apparently Apple hasn’t heard from many customers who were actually afflicted by the problem.

CNBC’s technology editor Jon Fortt reported today that Apple has only heard from a grand total of nine people complaining about the issue.

And Apple attempted to reinforce this framing of the situation by calling the problem “extremely rare”:

Strange! Considering how many complaints can be found using a quick Twitter search, Apple is either knowingly downplaying the problem or woefully inept at gathering data on it. Perhaps Apple meant nine people who were actually able to get through its support system, because the Internet found a few more.

That’s only 12. You’re welcome, Apple. But at the end of the day, this is the real problem for the company vis-a-vis “Bendghazi”:

Photo via William Hook/Flickr (CC BY-SA 2.0)

Eric Geller

Eric Geller

Eric Geller is a politics reporter who focuses on cybersecurity, surveillance, encryption, and privacy. A former staff writer at the Daily Dot, Geller joined Politico in June 2016, where he's focused on policymaking at the White House, the Justice Department, the State Department, and the Commerce Department.