Photo via Phillip Pessar/Flickr

Papa John’s employee calls Asian customer racial slur

Did anyone order a pizza with a side of racism?


Tess Cagle


Published Jun 28, 2016   Updated May 26, 2021, 1:04 pm CDT

A Papa John’s employee in Louisville, Kentucky, has been fired after allegedly writing on a pizza box that the name of a Korean-American customer was “Ching Ching” over the weekend.  

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Laura M. Cheifetz, whose colleague attends church with the customer, shared a photo of the label on social media, expressing her outrage about the mislabeling of the pizza. She urged her followers to let Papa John’s know how they felt about the display of racism.

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“Feel free to let them know you won’t be patronizing them until they fix their racism problem,” Cheifetz wrote on Facebook.

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Cheifetz also vocalized her anger on Twitter and received a response from Papa John’s support.

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Many users on Twitter responded to Cheifetz’s tweet with anger:

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This isn’t the first time Papa Johns’s employees have gotten in trouble for racial slurs. In 2013, the pizza company’s CEO had to apologize after an employee butt-dialed a customer and called him the N-word. 

And on Jan. 6, 2012, another customer, Minhee Cho, went to a Papa John’s in New York City where employees wrote her name as “lady chinky eyes” on the receipt. 

Still, Papa John’s support assured concerned customers that the incident was not in line with company values. 

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At press time, the Papa John’s customer and Cheifetz were unavailable for comment. On Twitter, Cheifetz conveyed that she was dissatisfied by Papa John’s response. 

“Wish there were conduct standards and training instead of ‘it’s a mistake,'” she wrote. 

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*First Published: Jun 28, 2016, 5:59 pm CDT