It’s a rough day to be in the flower business.
It’s Valentine’s Day, which means all over the world there are flowers being delivered to doors every second. 1-800-Flowers is a big player in this annual game, but the company—which takes orders from customers and then pushes them along to local florists to fulfill—doesn’t exactly have a 100 percent satisfaction rating today. You need look no further than their Facebook page for proof.
For the past 48 hours or so, the page has been absolutely bombarded with complaints, refund demands, and general unpleasantness. Flowers have gone missing, orders have been marked as completed when the items never arrived, and some of the arrangements look nothing like the ones that were pictured in the company’s promotional advertising. At the moment, a new complaint pops up roughly every 10 to 15 minutes, and they range from hysterically angry to downright hilarious.
Here are a few of the best.
Be sure to click the link on this next one, and try to keep from facepalming so hard you knock yourself out.
And the best one of them all…
To be fair, every complaint that pops up is being met with a representative requesting the order number and further information in an attempt to bring some order to the enraged masses, but it’s impossible to know how many of these hundreds of mistakes will result in a refund or something similar.
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