Car dealership expert shares how salespeople eavesdrop on customers, how to use it to your advantage

‘Whenever they excuse themselves…’: Car dealership expert shares how salespeople eavesdrop on customers, how to use it to your advantage

'A couple of dealerships that I worked at did this.'

On Feb 29, 2024 by Braden Bjella

Honda sign(l), Woman talking(c), Hand holding keys(r)

‘I would be CRYING if this was my customer’: Woman takes car to Honda dealership for maintenance. Things don’t go well

'I literally sold my Honda and got a new car because I hated the service department.'

On Feb 29, 2024 by Eric Webb

CarMax sign(l), Man talking(c), Repoed car(r)

‘It’s still got drinks in it’: Car dealer shows all the cars from CarMax that got repo’d, says it’s a ‘negative sign’

'CarMax repossessions are on the rise.'

On Feb 29, 2024 by Kahron Spearman

Man talking(l+r), SUV(c)

‘First of all let me tell you some that are not good’: Expert reveals the best used SUV you can buy today

'You cannot go wrong with this vehicle.'

On Feb 27, 2024 by Braden Bjella

Woman talking(l+r), Mercedes Benz dealership(c)

‘Never compare yourself to anyone else’: Mercedes dealership worker sells new car to 19-year-old. Then his mom pulls her aside

'It was so surreal.'

On Feb 21, 2024 by Grace Fowler

Man talking(l+r), Hands passing keys(c)

‘Whyyy is buying a car a riddle’: Man says this is how you should respond to ‘What do you want your monthly payment to be?’ at car dealership

'It's insane that car dealers can manipulate a price. Show the price or no deal.'

On Feb 21, 2024 by Brooke Sjoberg

Man talking(l+r), Car dealership(c)

‘If they do it to you, they’re doing to others’: Man catches car dealership secretly raising interest rate, adding warranty without his consent to make cost higher

'Dealerships need to go away. No need for the middle man anymore.'

On Feb 21, 2024 by Braden Bjella

Woman looking surprised(l+r), Woman touching car(c)

‘Have you heard of repo?’: Car salesperson mocks customers who try to trade in busted-up cars

'This isn't even an exaggeration either.'

On Feb 13, 2024 by Stacy Fernandez

TikToker shares regret in buying Lexus Vehicle for 900 a month

‘I feel like I made a very expensive mistake’: Lexus owner finds out car is valued at $37,000. He says salesperson told him it was worth $70,000

'$900 a month should be illegal for a car payment.'

On Jan 27, 2024 by Braden Bjella

young man in car with caption 'I love selling luxury cars'

‘I would’ve cried on the spot’: Luxury car dealer says he never expected customer to tell him this 

‘She got money money.’

On Jan 16, 2024 by Tangie Mitchell

Former dealership worker says you should never tell salesman this when buying a new car

‘It is a manipulation of people and numbers’: Former dealership worker says you should never tell salesman this when buying a new car

'99% of getting a good deal is just doing your research on what other cars have sold for and what your trade-ins worth.'

On Jan 8, 2024 by Melody Heald

Woman in disbelief(l+r), Hands passing keys(c)

‘Please go to therapy’: Woman says she was hit on by her car salesman, who is married

"I literally just needed a car."

On Dec 20, 2023 by Sarah Kester

man explaining 'out the door price' when buying a vehicle

Car dealership expert says this is what you should be asking to get best deal

'And you walk out if it's not that price.'

On Oct 19, 2023 by Phil West

Three men speaking into a tiny mic about car sales(l,c,r)

‘So stay silent the whole time’: Car salesmen share what you should ‘never’ say at a dealership

‘“So, stay silent the whole time.’

On Oct 10, 2023 by Grace Fowler