There’s not a Comcast customer alive—or dead—who doesn’t know how aggravating the cable and Internet provider can be. But cutting off service to a client they believe deceased is probably a new low for them.
https://twitter.com/aviel/status/733317392521011200
That’s Aviel Ginzburg, co-founder of Simply Measured, an analytics company that aims to make things easier, trying to get the attention of Comcast, a company devoted to making people miserable.
So how do you think it went?
https://twitter.com/aviel/status/733317540751888388
https://twitter.com/aviel/status/733317822667874304
https://twitter.com/aviel/status/733319467661332480
Yeah, pretty much how you expected.
https://twitter.com/aviel/status/733318084891549696
There’s lots to love here, but in particular we ought to emphasize that even when Comcast “tries” to help, they suck at it.
https://twitter.com/aviel/status/733324641796657153
Okay, try now -OR
— Comcast (@comcast) May 19, 2016
Good. Great. Outstanding.
Why did Comcast think Alanna Beebe was dead in the first place? We’ll probably never know. But they did, in the end, tacitly admit that she’s still breathing. Which was really nice of them.
https://twitter.com/aviel/status/733328254661066753
All’s well that ends well. Except…
Goddammit, Comcast.