COSTCO SHOPPER RETURNS COUCH AFTER 2 YEARS. SHE GOT A FULL REFUND

In a video with over 1.2 million views, TikTok user Jackie (@xojacckss) shows the process of returning a couch from start to finish.

“Buy your furniture from Costco, girl,” she says in the video. “You can return it when you don’t like it anymore.”

In the end, she says she was easily able to return the couch without a receipt by telling the worker the exact date she bought it.

“And she goes, ‘OK, cool.’ And that was it,” Jackie recalls. “She just asked me if there was anything wrong with it, or [if] I just didn’t want it or like it anymore. 

And I said I just didn’t like it anymore—we just don’t like the color anymore. And they gave us our full refund to his card.”

Per Costco’s website, the store’s return policy is expansive, offering returns over long periods for most items. Still, Jackie advises confirming whether a return is valid on the website before attempting to bring an item back to the store. Especially if it’s as large as a couch.