Founded in August 2008 in San Francisco, California, Airbnb was formed to give folks traveling in for the Industrial Design Conference held by the Industrial Designers Society of America a place to stay outside of the typical hotels booking experience. It allowed for anyone with a spare room or property to make some extra bucks offering temporary lodging solutions for tourists.

Now, the application serves 150 million users with over 6 million active listings worldwide, connecting guests with hosts all over the globe. Hosts usually fork over anywhere from 3%-15% of their booking subtotal to Airbnb, which includes the nightly rate, whatever cleaning fee the host associated with their property, and any other extra guest costs.

Although the application started off as what seemed like a low-cost alternative to hotels for guests looking for cute or charming living situations on their travels, a number of social media users have expressed that the application has become far too expensive, citing unrealistic host expectations of customers and excessive fees have made them cost just as much, if not more, than a traditional hotel.

Airbnb guest greenscreen TikTok over image of interior with caption 'if it was mold' (l) Airbnb app open on phone in hand (c) Airbnb guest speaking with caption 'she's refusing to refund me' (r)

‘I’ve called Airbnb 8 times’: Airbnb customer says company won’t refund her after she spent $250 on ‘unsafe’ and ‘dirty’ rental

‘I felt like I was in a prison cave.’

On Oct 20, 2023 by Parks Kugle

Woman talking to camera(l), Airbnb app on phone with hand holding phone(c), Woman showing airbnb listing on website(r)

‘That is more than we would be spending on one night there’: Airbnb customer calls out company for charging extra $125 in fees (updated)

‘I’d rather stay in a hotel and know what I’m getting.’

On Oct 17, 2023 by Tangie Mitchell

Man breaking glass door to open(l+r), airbnb logo on phone (c)

‘Seems so much more expensive than getting a hotel for the night’: Airbnb guests break door after getting locked out in middle of night

'This is like literally the last thing I would think to do in this situation.'

On Oct 10, 2023 by Jack Alban

Airbnb host says check-in is 8-10pm. He demands to see her ID when guest tries to arrive at 10:30

‘Yeah I’m doing you a favor’: Airbnb host says check-in is 8-10pm. He demands to see her ID when guest tries to arrive at 10:30

'it's called a ‘scam’

On Oct 9, 2023 by Melody Heald

woman speaking in car with caption 'AIRBNB HOST SCAMMED ME OUT OF $2300' (l) Airbnb pen on phone screen over cash (c) woman speaking in car with caption 'AIRBNB HOST SCAMMED ME OUT OF $2300' (r)

‘I’m so confused’: Airbnb guest warns others to take photos after host allegedly scammed her out of $2,300

'This is why we quit using Airbnb.'

On Oct 4, 2023 by Tiffanie Drayton

Airbnb host tells guests to 'break in' mattress after they complained

‘It would be more comfortable to sleep on the gravel driveway’: Airbnb host tells guests to ‘break in’ mattress after they complained

'It was an actual nightmare for our neck and back.'

On Sep 29, 2023 by Brooke Sjoberg

Airbnb guest says house was stuffy. So he fixes the AC himself

‘Made a trip to Walmart at 9:30’: Airbnb guest says house was stuffy. So he fixes the AC himself

'Now bill them $300 for time and parts.'

On Sep 17, 2023 by Melody Heald

person getting cookie from vending machine

‘Wait you paid $3 for those cookies??’: Guest finds two vending machines inside Airbnb

'Bro I’ve had Air BNB’s GIVE us snacks. Now they’re charging?!'

On Sep 12, 2023 by Braden Bjella

mattress stains in Airbnb

‘We slept in these beds for 2 nights’: Airbnb guest discovers brown stains on mattresses after stripping beds

'This one looks like it's got urine stains.'

On Sep 11, 2023 by Stacy Fernandez

Guest discovers man living underneath their Airbnb rental. The property manager says they didn't know about it

‘Y’all really got some explaining to do’: Guest discovers man living underneath their Airbnb rental. The property manager says they didn’t know about it

'They never check the property lmao.'

On Sep 7, 2023 by Tiffanie Drayton

Airbnb in Bali doesn't look like pictures in listing

‘Just terrifying’: Influencer says Airbnb was ‘prison cell’ that looked nothing like photos

'Someone for sure used AI to make it seem wholesome.'

On Sep 5, 2023 by Kris Seavers

Woman holding up iphone with Airbnb Logo on Screen; Woman explaining how she is wrongfully being charged at AirBnb

‘I wouldn’t want a vomit stained carpet either’: Viewers defend Airbnb host after guest rallies against $200 fee for stain

'It's an excessive fee but it's also valid.'

On Aug 31, 2023 by Braden Bjella

hand holding bullet (l) woman with caption 'should i post the ring videos as a warning to short term rental owners?' (c) woman pointing to email (r)

‘Defrauding an innkeeper has five years in jail’: Airbnb guest threw a party at a rental. Then she filed a chargeback on her entire stay

‘If you want to defraud people and act like a freaking terrible person, let’s go.’

On Aug 30, 2023 by Tiffanie Drayton

Airbnb host in home pointing to table area with missing decor spot with caption 'AirBNB guests stole my Home Decor' (l) Airbnb logo on keys un door lock (c) Airbnb host in home pointing to table area with missing decor spot with caption 'AirBNB guests stole my Home Decor' (r)

‘Charge them and glue everything to its surface’: Airbnb host says guests took random pieces of decor throughout her house

'Super glue everything to the tables and counters.'

On Aug 23, 2023 by Braden Bjella

Airbnb travel hack

‘It saves me literally thousands of dollars’: Airbnb customer saves host’s phone number to get discounted rentals

'I heard a girl did this and when she showed up they actually let her stay for free'

On Aug 19, 2023 by Phil West