Plato’s Closet, a resale shop known for buying and selling gently used clothing, has come under scrutiny after one woman shared her confusing experience with the store’s buying practices.
In her video, which has amassed over 313,700 views, TikToker Cassie (@noclasscasssss) questioned why the same box of clothes was valued so differently during two visits to the store on back-to-back weekends.
What went wrong at Plato’s closet?
“I had a theory, and I tested it,” Cassie begins, explaining that during her first trip, she brought in “this big ole box” of clothes.
The store only accepted seven items, offering her $12. “I peeped in the box,” she says, “and I was like, they should have taken this, this, this, this, and this. I don’t know why they didn’t.”
To test her theory, Cassie returned the following weekend with the exact same box. This time, the result was significantly different. “They took eight more things and gave me $37,” she recounts.
What changed? According to Cassie, it wasn’t the season or the clothes themselves—it was the employees.
“The season didn’t change. The clothes didn’t change. But you know what changed? The workers,” she concludes.
How to make the most out of Plato’s Closet, according to experts
If you’re planning to sell to Plato’s Closet, a little prep can make a big difference. According to The Resale Doctor, there are a few tricks that could help you walk away with more cash.
First off, keep the tags intact—especially the brand and size ones. Plato’s Closet doesn’t usually take items without a size tag because it leaves too much guesswork for its customers.
It’s also a good idea to reach out to the store before you go. The Resale Doctor suggests asking what they’re currently looking for. One store might need more men’s clothes or athletic wear, while another could have too many T-shirts and not be buying them at all.
Finally, presentation matters. Fold your clothes nicely and make sure they’re clean and fresh. If something has a stain or fabric pilling, take care of it before bringing it in.
@noclasscasssss #platoscloset ♬ original sound – Cassie
Viewers share some possible theories
In the comments section, viewers had some theories about why this happened. Others shared more tips and their own experience with Plato’s Closet.
“I think it also has to do with their budget that day,” theorized one viewer.
“Fun tip cut out the manufacturer dates!” suggested another. “I always get offered over $40 every time.”
“In college I went to a platos & they only took half my box so then I went to another location 25min away right after and they took everything else left in my box lol,” shared a third.
The Daily Dot has reached out to Cassie via TikTok direct message for more information. It also contacted Plato’s Closet via email for official comment.
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