- Lizzo’s thong dress breaks the internet 6 Years Ago
- Pixel Buds 2 or Apple AirPods 2: Which are right for you? 6 Years Ago
- It’s 2019: Make your holiday cards online, for free this year 6 Years Ago
- Fighting over the ‘Marriage Story’ fight scene becomes a meme Today 12:41 PM
- ‘Trump is innocent!’: InfoWars correspondent interrupts impeachment hearing Today 12:12 PM
- Video shows runner smacking reporter’s butt on live TV Today 11:46 AM
- 27 senators call on Trump to fire Stephen Miller Today 11:13 AM
- Conservatives are fighting over whether porn is OK Today 10:39 AM
- The best in tech gifts for women this year Today 10:39 AM
- Why do the Golden Globes keep sidelining women filmmakers? Today 10:37 AM
- Netflix dominates with 34 Golden Globe nominations across TV and film Today 10:27 AM
- Ethan Klein has declared war on K-pop—and K-pop fans Today 10:22 AM
- People are not happy with Steve Harvey’s cartel comment to Miss Colombia Today 10:21 AM
- The decade conspiracy theories overtook the truth Today 9:14 AM
- Marianne Williamson duped into believing Trump pardoned Charles Manson Today 8:55 AM
Grieving dad begs Facebook to let him see son’s ‘Look Back’ video
“I know it’s a shot in the dark, but I don’t care.”
A grieving father just made one of the most heartbreaking customer service requests Facebook has ever seen.
In a YouTube video, a tearful John Berlin explains that after his son passed away in 2012, the family has been unable to access his Facebook account. That really hit home for them this week, when Facebook started offering sentimental one-minute montages of each user’s history on the site.
“All we want to do is see his movie,” the dad explained. “We don’t even need to get on his account.”
He’s getting some help from Reddit in his quest to make his plea viral. His story has quickly shot up to the top of r/videos, where thousands of users have commented with ways to hack the account and get in touch with customer service.
Some cynics have suggested the crying man may be lying, but that seems unlikely. Berlin’s Facebook page is legitimate—he recently shared the video and liked Mark Zuckerberg. And his son’s name, Jesse Berlin, and date of death, Jan. 28, 2012, match a public obituary.
“I know it’s a shot in the dark, but I don’t care,” Berlin’s message ends. “I want to see my son’s video.”
Facebook has yet to respond.
Update: Facebook has responded, and Berlin’s request has a happy answer.
Screengrab via John Berlin/YouTube
Jay Hathaway is a former senior writer who specialized in internet memes and weird online culture. He previously served as the Daily Dot’s news editor, was a staff writer at Gawker, and edited the classic websites Urlesque and Download Squad. His work has also appeared on nymag.com, suicidegirls.com, and the Morning News.