black woman staring into camera (l) green wag logo (c) photos standing on a bookshelf (r)

@kaseybutler_/Tiktok

‘Never trust those dogsitting apps’: Wag! dogsitter brings a woman to customer’s house, gets caught on security camera

'With all the Wag and Rover issues I don’t get why anyone with a brain would use those apps.'

 

Rebekah Harding

IRL

Posted on May 25, 2022   Updated on May 30, 2022, 10:50 am CDT

A customer shares security camera footage of a Wag! dogsitter’s unauthorized guest looking into the camera and spewing insults as they leave his home, sparking outrage in the comments.

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In the video posted by TikToker Kasey Butler (@kaseybutler_) on Tuesday, he shows a clip of in-home security footage in which a woman looks into the camera and says, “Your wife is ugly, bitch.” A man, who Butler says is the dogsitter he contracted through the pet sitting service Wag!, says, “Alright, let’s go.”

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Text overlay on the clip reads, “When your Wag! Dogsitter doesn’t show up for 18 hours and brings a random woman over, so you end your service…”

@kaseybutler_ Poor Oliver and Harley 🐾 . #dogsoftiktok #petsoftiktok #dogdad #singleaf ♬ оригинальный звук – Мария – Stories • SMM

Butler then shows family photos which he says the woman in the clip was referencing. The video is captioned, “Poor Oliver and Harley… #singleaf,” clarifying that the woman in the photo was not his wife.

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The video has over 194,000 views as of Wednesday, with commenters outraged at the dogsitter for bringing a guest and letting her verbally disrespect the customer. Others slammed Wag! for not properly vetting their contractors.

“Hire a professional, insured, well-reviewed service instead! Those apps sadly don’t do enough screening and there are too many horror stories,” one user said.

“Never trust those dog walking/sitting apps!! I was a walker/sitter and there were multiple times I was almost killed or kidnapped,” another wrote.

“Private agencies are so much better than wag and rover,” a third added.

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Other users criticized Butler for entrusting his dogs with someone he didn’t know.

“It gets me every time that owners don’t care about their pets enough to find a sitter through something than an app lmfao,” one commenter wrote.

“With all the Wag and Rover issues I don’t get why anyone with a brain would use those apps. There’s so many ways to find a better sitter,” another said.

The Daily Dot reached out to Wag! via email and to Butler via TikTok comment.

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*First Published: May 25, 2022, 5:57 pm CDT
 

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