Starbucks employee (l) Starbucks sign in window (c) Starbucks employee (r)

Wachiwit/Shutterstock @fxlixity/TikTok (Licensed)

‘Everyone always goes to the male supervisors then go higher up but never me’: Starbucks worker says customers ignore her because of her appearance

'I even have 'shift supervisor' embroidered under my name.'


Lauren Castro


Posted on Aug 17, 2022

In a viral video, TikToker Felicity (@fxlixity) shared that she is overlooked as a supervisor at Starbucks and boiled it down to looks. 

“It just happens so often. I even have ‘shift supervisor’ embroidered under my name,” she added in the caption.

“It has happened, once again, that I have been overlooked as a point of contact,” she says in the clip.

Felicity explained that she knows she doesn’t look like a supervisor as she’s not that tall and has purple hair. Furthermore, the creator displayed how she walks around the store. 

“I take it back. After I watched that video, I understand why I get overlooked,” she jokes. 

@fxlixity it just happens so often😵‍💫🥲 i even have “shift supervisor” embroidered under my name🥲🥲 #supervisor #foodservice #sbux #tobeapartner #starbs #customerservice ♬ original sound – me

In the comments section, users share similar experiences. 

“Everytime I answer the phone it’s ‘Can I speak to *male coworker,* I need to do *basic task*’ Like, hi, that’s my job,” one user commented.

“We have all women shifts and [shift managers] at my store and im boutta apply for an opening and be the only male shift and I think it’ll be the opposite, im overlook[ed],” another user said. 

In response, Felicity said, “good luck my dude, I hope that doesn’t end up being the case for you. Also congrats on the promotion!”

“You would be my first point of contact because you just seem so welcoming,” a third user commented.

“Thank you so much, I try to be so nice to other service workers cause I know it’s rough out here, and it gets taken as being slow/stupid?! so silly,” Felicity responded.

The Daily Dot reached out to the creator via TikTok comment.

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*First Published: Aug 17, 2022, 5:24 pm CDT