text messages between doordash driver and customer

Kayla Ausmus/Facebook

DoorDash driver tells woman he’ll only release her food if she ‘helps him out a little sexually’

‘I feel incredibly unsafe because now this sick individual has both my phone number and my address.’


Alexandra Samuels


Published Mar 20, 2021   Updated Mar 22, 2021, 10:47 am CDT

A woman posted to Facebook the disgusting messages she received from a DoorDash driver who refused to deliver her food unless she had sex with him.

In the text exchange, the driver sends a message saying, “Question for ya,” before asking if the woman is single. The customer says she has a boyfriend but is still met with a creepy response.

“Well look,” the driver says. “First off, it’s late, wet, rainy and I’m tired.” Doordash offered me this delivery when I was 10 miles away, meaning there’s not many drivers out.”

He continues: “So I’ll make you a deal. Help me out a little sexually and I’ll deliver the food. If not, I’m going to have to cancel.”

The woman posted to Facebook that she couldn’t believe what had happened. “I feel incredibly unsafe because now this sick individual has both my phone number and my address,” Kayla Ausmus wrote on March 2. 

DoorDash I can’t believe this happened. I feel incredibly unsafe because now this sick individual has both my phone…

Posted by Kayla Ausmus on Tuesday, March 2, 2021

“I called the customer service phone number and all they said was ‘He must’ve been tired’ and reassigned my driver. I will not be using Doordash Drivers in the future if they’re going to allow this to happen.”

DoorDash later said that the driver was fired after the incident.

A spokesperson told Fabulous Digital, according to the Sun, that the, “Dasher involved was immediately deactivated earlier this month” and that they’ve fully refunded the customer’s order.

“We sincerely regret that this incident fell short of the experience we strive to provide every day,” a DoorDash spokesperson said.

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*First Published: Mar 20, 2021, 10:04 am CDT